Customer Service Apprentice Review

by Sage

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Answering phone calls from customers assisting them with Sage 50 accounts queries

10/10

2. Have you learnt any new skills or developed existing skills?

Listening and communication skills

9/10

3. To what extent do you enjoy your programme?

different environment and happy to be progressing within my role

8/10

4. How well organised/structured is your programme?

Very. Had a introduction to to program, provided with training and continuous support from northern skills and Sage

9/10

5. How much support do you receive from your employer?

On a daily basis from coaches and managers

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

had a session very 2-3 weeks for theory based & get 2 hours offline every week to complete any outstanding work

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Sage foundation allows for extra activities

9/10

9a. Would you recommend Sage to a friend?

Yes

9b. Why?

Good place to work, friendly staff

10. What tips or advice would you give to others applying to Sage?

explain what the apprenticeship assessment center would be like and what questions to expect and what to expect within the first two months of training