Multi-Skill Operator at Bloomberg

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£20,000 annually
Review Date:
May 2019

Review Score

8.1 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


At Bloomberg I am a MSO which stands for Multi-Skilled operator and I work inside London's Master control room. I work with my team along with New York's team to make sure Bloomberg TV is running and transmitting to everyone. Between us and New York, we work every day of the year to make sure content is playing out, we do this by switching between Bloomberg studios during the day, from 6am to 11am, London broadcasts programming, from 11am to 11pm New York takes over and after that Sydney has programming for an hour from 11pm to midnight. Hong Kong has 5 hours of programming from midnight to 5am and lastly Dubai does an hour of programming before coming back to us to repeat the cycle.

2. Have you learnt any new skills or developed existing skills?


I have learnt many different skills in the past few months including gaining a more advanced keep eye for detail and general knowledge of both Bloomberg, tv studios and the Media and finance industry as a whole. In the role I've also developed my social skills as I answer the phone on a daily basis and get the chance to have chats with many different people from different walks of life. This allows me to gather a greater understanding of the working world and what this people do in a day to day premise.

3. To what extent do you enjoy your programme?


I very much enjoy the program, getting to not only learn so much and meet some amazing people but also being taught skills I would otherwise never learn makes for a dream come true. Along with this and QA's course which teach me more about computing and services like Microsoft office and command prompt, I'm able to use that information in the future.

4. How well organised/structured is your programme?


My program is fairy organised, there are a few times when events get sprung on myself both by Bloomberg's internal staff and by QA which don't often line up with what the hours i happen to be working but my team has been accommodating towards me, allowing me the chance to experiences events like helping out at Soup kitchens or cleaning up the river Thames.

5. How much support do you receive from your employer?


I receive a lot of support from my team. My team are always teaching me new things and are prepared and understand that it takes me slightly longer to understand. There are points when they let me try to either test my knowledge or to confirm I know what I'm doing and that helps me to learn better than if they were just to tell me and hope I got it first time.

6. How much support do you receive from your training provider when working towards your qualifications?


QA do not really support me. The information they'd provided to study up for the qualifications was minimal and left for me to find out on my own. The problem with leaving anyone to study up for an exam, is that it could literally on anything to do with the subject and even during the course learning process, the information provided sometimes doesn't cover what is on the exam leaving me to guess the answer/s.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


The qualification touches on a lot of different possibilities that I might face in my role. They help me to gain a better understanding of what is happening during a problem which allow me to make a better decision on what i would need to do when something goes wrong.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


I have done a few BOB events which are events that Bloomberg has which are used normally as a way to help out in someway around London. I personally have help clean up parts of the Thames and helping out at a soup kitchen. My only problem is the fact that apprentices were restricted in someways from doing all BOB events which hopefully will be changed soon.

9a. Would you recommend Bloomberg to a friend?


9b. Why?

Bloomberg is an amazing environment to work at and different to any other business I've worked at before. I've extremely enjoyed my time working here so far and have advice anyone who might think they might like working to apply. From the style of the desk to the lights having a unique energy saving design, everything is done for a reason and I can appreciate that.

10. What tips or advice would you give to others applying to Bloomberg?

Apply! It is one of the best company I've had the honor of working for and the staff are generally some of the nicest people I've ever met before. A tip for working here is never forget your badge, it means you have to wear a paper badge.

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