Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Currently I am in the Quality Assurance department, this is where we mark other advisers calls to ensure operation excellence throughout the business. I mark employees calls from New business and underwriting departments and base this on guidelines and procedures to make a final audit decision. I am accredited in 3 different areas

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • throughout the first year of my apprenticeship, there was many new opportunities that were presented to me and many new things we could take part in however in the second year the opportunities to be involved in new things ahs sort of stagnated and my skills have taken longer to develop due to this

    6/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy my programme as it offers me a great qualification at the end of it and work in a great environment with good people. My apprenticeship hasn't really offered me anything apart form day to day work within the second year. In the first year we had trips to centres

    6/10

  • 4. How well organised/structured is your programme?
  • I thin my programme is well organised. We get set days to complete apprenticeship work. I find this helps me knowing that I have set days in which I can complete this work in line with my submission deadlines. We also have meeting regarding personal development and other business opportunities.

    7/10

  • 5. How much support do you receive from your employer?
  • From our employer I receive a lot of support, they are always on hand to take any questions. We have a correspondent from HR who we can speak to if we need any advice, have any questions or just want a chat. The support is very good from the employer

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My training provider visits us on monthly basis providing feedback to completed work, updates on the new ay of submitting this work or for some progress reviews. I think the support is there when we need it, however it is just spread out too much I would like to have 2 weekly reviews.

    6/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My training provider doesn't help me to perform better in my role. This is done through my line manager through 1-2-1 meetings and monthly feedback session. They help more with this front, the training provider helps me with my apprenticeship work and how I can improve this, to achieve best results

    4/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are numerous activities at my workplace which you are able to get involved in. Whether it be bike riding, which there is 2 ride clubs, taking the electric cars away fro a weekend or at lunchtime. there is also a football group which is run weekly by the employees

    10/10

  • 9a. Would you recommend Volkswagen Financial Services to a friend?
  • Yes


  • 9b. Why?
  • I would recommend Volkswagen Financial Services to a friend because I enjoy working here and think it ill have a lot to offer to a new starter. The business has many benefits and engages with all its employees on a daily basis. I would definitely recommend this to a friend


  • 10. What tips or advice would you give to others applying to Volkswagen Financial Services?
  • The tips I would give to others applying to Volkswagen Financial services is to just always maintain an upbeat attitude and happy mind-set. I feel as though everyone in my team always looks out for each other and are happy to help with anything whatever it may be, such as work related issues


Details

Level 3 Apprenticeship

Accounting, Finance

Milton Keynes

May 2019


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