Electronics exchange engineer Review

My role within BT is primarily with switch/transmission work, so electronics and computers. Each day is very different however as I can be fault finding on a radio system one day and building a new high tech router the next to be installed into our main exchange. A lot of my day involves traveling from site to site to complete tasks which come in every day. A lot of the tasks which I have to deal with are important timed tasked which need to be completed as so as possible in order to sort faults and give customers the best customer experience as possible with my company

I have learnt new skills in computers and how they work through the job and from completing college work. There is a real sense of one team in my company so my communications and team working skills have massively improved. I have also developed existing skills like my English and Maths etc; through my course worked which needed to be completed throughout on Apprenticeship

I really enjoy the work programme I am on. I'm learning while earning and feel like I'm achieving not just academically but also on the job by being able to resolve faults. I enjoy what I am learning the job with some of the best Engineer's in the country with most of them having over 40 years of experience.

The programme is well organised with a very well structured plan. I am told in plenty of time when and where my next training course will be with accurate times and date plus location details of the course. I also have a system for my course work which I can go onto at anytime to see how much of the course unit I have completed and due dates for courses as well. I also have a frame work excel sheet which gives me a good understanding of what courses I have that year and how they are to be completed ( on the job, course external or internal)

I receive great support from my employer from the ease of contacting HR and help and support pages for many issues including mental and physical health. I have great support also with finances through their share schemes and corporate discounts. I also get great support from my manager and the team that I work with when it comes to learning the job and how I am copping with it.

I have many training providers depending on the type of course and the qualification I will receive from it. All in all the training providers have given me great support through have all the course material needed to complete the course, having well trained experts teaching me and having great facilities to complete the course in. There was one course which did not meet the criteria I recently mentioned by this has now be solved for the future.

Each training course that I complete through many training providers ensures that I can complete all aspects of my job when I am fully qualified. A lot of the training courses build knowledge, understanding and health and safety aspects which is needed in order to complete the next training course. The qualification will therefore help me greatly in my job role as I will have a better understanding of it and also health and safety aspects of it which will help me and other around me as well.

There are many extra activities which I can take part in. These range from charity events like climbing a mountain or have a fancy dress day in order to raise money. There is also events to go down to BT tower and Adastrial Park to see all the new technology and tech being developed and used by BT now and in the future.

Yes

BT is a great company to work for with a great understanding on how to treat their customers and staff well. Its a company which cares about its staff and wants them to grow and achieve great things in their lives. Its an every growing and expanding industry with more and more data being used each day. Its a place where no two days are the same, you'll come across real challenges and will have great satisfaction when you fix the faults and contribute to great customer service

To try and think about what you can bring to BT which will help the company to grow and be better. Read about what BT is about on their website and what BT has done in the past to get to were it is today. Try to relax and be open and honest when applying for the job at BT. There is a lot of steps to complete and stages to get through but try to stay relaxed and to do your best.