1. Please give an overview of your role and what this involves on a day-to-day basis:
I start work at 9am and finish at 5:30 pm. I must open cash accounts for certain funds, markets and also I input compensation payments into a system that our cashiers then process and pay to our clients. I am held responsible for all I do in work. Every day there is something new to do.
2. Have you learnt any new skills or developed existing skills?
Yes, I have learned many new skills and have developed some skills that I already have. I have completed a presentation course on how to present with an impact. I have also increased my communication skills as I go on calls and reach out to our clients both internally and externally on a daily basis.
3. To what extent do you enjoy your programme?
I enjoy my programme as every day I have a new task that I must complete and I am held responsible to get my task completed on time. i enjoy working with my colleagues as they are very helpful and answer and question i may have in work which increases my knowledge.
4. How well organised/structured is your programme?
my programme is very organised and very well structured, we have a early careers manager that we can reach out to for help if needed. we as apprentices are recognised by the business as it has been communicated to the wider business that we are joining the company which makes it more welcoming.
5. How much support do you receive from your employer?
My employer and my team members are very supportive in my growth and education along the way in my two year apprenticeship with fidelity. The employer provides us with courses and training to increase our skills that are valuable to have in the funds industry. They are also there to answer questions you may have.
6. How much support do you receive from your training provider when working towards your qualifications?
My training providers are there to help us along the way. they are very organised and have our two year course planned out. they give us a heads up on important tasks and subjects in college and also support us in going the extra mile in work to learn and grow.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
My qualification plays a big role in what I do in work on a daily basis. So far we have completed management, communication and ICT modules which are all very relevant and link in to what I do in work every day. this helps me in my day to day tasks eg excel.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
Yes, my employer is very supportive of encouraging employees to join the companies sports team, music team etc. they have a rock climbing group and a football group. this allows employees to get to know each other better and also creates a good name for the company as they encourage such activities.
9a. Would you recommend Fidelity International to a friend?
The company is very supportive of providing everything they can for the employee to make their working life and atmosphere in fidelity a great experience and a pleasure to work for. They also encourage many health and wellbeing programmes meaning they try their best to put the employee first and make sure they are happy.
10. What tips or advice would you give to others applying to Fidelity International?
Be ready for a diverse and inclusive company that encourages all activities you may want to take part in. You should not be too afraid as the company will provide you with the necessary training programs. Try and get to know as many people as possible as its always good to make contacts.
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