Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role involves the assessment of damage caused to telecommunication equipment, identify the defendant and pursue damage repair costs using a measured method of arguement. Litigating if required, ensuring the correct legal basis in raising a claim is used.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • My skills have indeed been developed and have picked up new skills which have assisted with my current role.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I am enjoying the programme, assisted by the fact that it is flexible and with 2 face to face sessions at the university is a tremendous help. Long distance learning can be difficult.

    7/10

  • 4. How well organised/structured is your programme?
  • To be honest, it could be better structured as in that we undertake weekly tasks which are not even looked at or marked

    5/10

  • 5. How much support do you receive from your employer?
  • My employer is 110% supportive in our learning programme

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • We do receive support but as previously highlight, regular feedback on progression from the tutors would be appreciated

    5/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The qualification whether with our current training provider or not is important enhancing performance in our role

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Personally volunteer (with my MD) at a mobile soup kitchen We do from time to time have social activities and recently had a spring team building day which was excellent Apart from the above, attend Rock Concerts with my colleagues from time to time

    10/10

  • 9a. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • I have worked for Virgin Media since 2001, seen a lot of changes over that time. The company have a fixed values including development and flexibility for their staff something not often seen within other companies. I have to say those who leave often want to come back


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Learn about the business, products and more importantly be yourself


Details

Higher Level Apprenticeship

Information Technology

Bradford

May 2019


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