retentions advisor at Virgin Media

Start Date:
2019
Location:
Sheffield
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
£16,500 annually
Review Date:
May 2019

Connect with Virgin Media

Review Score

10 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

dealing with customers in existing contract, call handling offering them cheaper deals to potentially stay with us as a service provider. also we do look through their bills to see if anything has changed when it shouldn't have. also dealing with any queries the customer has regarding any future bills.

2. Have you learnt any new skills or developed existing skills?

10/10

3. To what extent do you enjoy your programme?

10/10

Imagine yourself working at Virgin Media

RateMyApprenticeship is currently advertising 8 roles at Virgin Media

View jobs now →

4. How well organised/structured is your programme?

10/10

5. How much support do you receive from your employer?

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend Virgin Media to a friend?

Yes

9b. Why?

[This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions]

10. What tips or advice would you give to others applying to Virgin Media?

[This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions]

More from Virgin Media

Imagine yourself working at Virgin Media

RateMyApprenticeship is currently advertising 8 roles at Virgin Media

View jobs now →

Get personalised jobs straight to your inbox

Save time job hunting - get tailored job opportunities sent straight to you!

Recruiting? See how we can help you