Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • 8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I've learned some new when dealing with customers and touched up on the skills i already have

    9/10

  • 3. To what extent do you enjoy your programme?
  • the program has lots information and task to help you through the process of the apprenticeship.

    8/10

  • 4. How well organised/structured is your programme?
  • the full program is set up step by step and is really easy to follow everything you need is all their.

    10/10

  • 5. How much support do you receive from your employer?
  • i revive all the help i need from my managers and also our talking shop rep i am never short of any help

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • i get lots of help my trainer is only a call or email away and she is full if all the information i need.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • its help me touch up any skills i need improvement on and teaches me lots of new ones

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • we have a talking shop page were all the talking shop reps and a few Facebook pages were all colleges and mangers from the area can post things about the shop and get answers for any quires they may have it also give all the new information about Iceland like its processors.

    9/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • its a grate place to work all the managers within the company are grate with plenty of knowledge to pass on to new employees. The holidays are very flexible and are easy to obtain also the pay is good as its above minimum wage so all that makes for a great place to work


  • 10. What tips or advice would you give to others applying to Iceland?
  • when entering the store ask to speak to a manager and confidently introduce yourself showing your passion to want to work, explain why you wont the job and what you could bring to the role. also have a complete and detailed cv with all your personal information and qualifications you may have.


Details

Level 2 Apprenticeship

Customer Service

Bedford, Bedfordshire

May 2019


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