Controller Review

I work as a controller in operations. It's a great team. Some of my responsibilities include discussing shifts with officers and processing incident reports. My main function is to arrange cover for shifts that don't have an officer to fulfil the duty. This involves a fair amount of negotiating, communication and planning.

As a controller the main skills we utilise at work include scheduling and negotiating. This is because we have to convince officers who might otherwise not have been working to pick up shifts so that we meet the expectations of the customers; customers being retail stores being provided with adequate guards.

the extent to which I enjoy this programme depends truly upon my productivity in the day to day work. If for example I am able to cover shifts quickly I will enjoy it but this is limited to my productivity. Furthermore with regards to the college work I do enjoy it thoroughly as we always have discussions regarding the topics covered in lesson which provide various opinions from everyone.

My programme is very well organised as we utilise I system of which we are always able to contact our tutors and managers either through email or our college portfolios. Furthermore, we are able to access all lesson plans.

we receive adequate support from our employers as they are always asking if there is more ways in which they can support us.

I am provided with the perfect amount of support from our trainers. There is no more support needed for me.

I feel like everything I learn in lesson is applicable to my job role and as of yet as forwarded my progression.

yes there is a football team which I do not take part in of which I could at any point.

Yes

I would recommend it to a friend as since I have joined it has felt like I have always been here. Very much the feeling of a family.

I would just say to ensure your professional and committed to working well in a team as much as possible.