Buisness Admin Apprentice at PSA Group

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£12,000 annually
Review Date:
May 2019

Review Score

6.9 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


I work in an accounting assistant role. In the role I have to work with the Netherlands and keep our accounting systems in sync with theirs for example, I have to manage and chase up any outstanding invoices in our accounts and post any statements to add any payments to the system.

2. Have you learnt any new skills or developed existing skills?


Within my role I have started learning accounting. I started at the basics learning about double entry and T-Accounts and within my role learnt about the key tasks that I have to complete. Currently I have started learning about more complex accounting theory like account reconciliations, profit and loss as well as balance sheets.

3. To what extent do you enjoy your programme?


I have enjoyed my programme so far within work. I enjoy having the sense of responsibility and the knowledge that what I do is making an impact and helping a company.

However I feel as though my apprenticeship is very vague currently. A lot of what I do as part of my qualification does not reflect the type of work I do within my role.

4. How well organised/structured is your programme?


My programme has structure, however, I feel as though I'm given little support on actually meeting deadlines for example, I can be set a task complete with 4 modules in it and although I'm given a reasonable amount of time to complete it in, I rarely get given any advise on how to go about allocating the 4 modules by priority.

5. How much support do you receive from your employer?


My manager is very supportive and will give me time at work to complete any tasks in my apprenticeship. He understands that first and foremost I am an apprentice and sets my workload accordingly.

However, I feel as though the support my manager can give me is often limited as he understanding of the work I do in my apprenticeship is vague based on the communication given by the academy.

6. How much support do you receive from your training provider when working towards your qualifications?


I get adequate support from my training provider. My assessor monitors my work as well as provides feedback. However, I feel like direct face to face communication is lacking. I have only been to the apprenticeship building once to learn and that was at the start of my apprenticeship (I have been in my role for 6 months). Observations occur regularly but I feel as though I don't get given the chance to express my feelings towards my apprenticeship/job efficiently.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


I don't think it's help me much. I found it useful in the first few months as being in my first job it was helpful to learn about general office etiquette. However, specifically referring to the work I complete in my department and role there is little correlation to my apprenticeship and the modules that I am completing.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


At work socially the only event I have been away of is the annual Christmas party. Other social events have only been within my team really such as the Christmas lunch.

There are facilities for social events such as seating areas, café and restaurant. However, I don't feel there's any real push by the company to help network departments or help colleagues socialise with people that they may not have spoken to before.

9a. Would you recommend PSA Group to a friend?


9b. Why?

It is a good company to be involved with. The environment is a friendly one and I don't feel uncomfortable around any of my colleagues. It well paid and adding the car scheme and perks on top of that the amount you make is suitable to the job role you are in.

10. What tips or advice would you give to others applying to PSA Group?

If you are applying for an apprenticeship don't expect to necessarily do what the job role on the application says. The job description on the application is usually vague do to the diversity of the departments you can be put in to.

However it is a good job to have and you will be made welcome.

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