Human Resources Assistant Review

My role within the HR Department consists of many different tasks on a daily basis. A main focus of my role is to deal with queries over the phone from Security Officers who are deployed to different sites. These queries could include shift patterns, resignations, problems with Area Managers etc.

During my apprenticeship I have been able to acquire new skills to enable me to complete my job with ease. Before I began the course I had never worked in an officer enviroment, and the help given from work colleagues and my tutor at college enabled me to expand on these skills.

I have thoroughly enjoyed my experience so far completing my apprenticeship within TSS. They have been a great support throughout enabling me to complete my course alongside balancing my work. The mix of college and work also helped me greatly in dealing with situations at work and progressing within my role

Whilst completing my course I found the structure to be effective. I was able to complete my work duties 4 days of the week whilst attending college alongside this for 1 day of the week. My manager also allowed me to complete any work or set any time aside during my working days if this was required.

My employer was extremely supportive in all aspects whilst completing the course. Several members of my department would always check to see if I needed any assistance with any of my work and if there was anything they could do to help me. They also checked regularly if I needed any extra time set aside at work to complete any outstanding work.

The training provider overall worked well supporting myself and other people completing the course. If I unsure of any work I had to complete whilst I was away from college I was able to contact them via email for any extra or added support required for me to complete my work.

Overall, completing the course whilst commencing a new job role worked well in conjuction with each other. Whilst I was learning new skills at college, this allowed me to apply them to my job role and helped me resolve situations at work by putting these into practice. I was also able to assist other people completing the course.

There are several opportunties to become involved in within the work place. The Company offers; Yoga, Football, and Table Tennis on a regular basis. The Company also has regular BBQs in the summer and christmas events to enable people to socialise with their colleagues outside the work enviroment which are all free of charge.

Yes

I have really enjoyed working with TSS for the past 18 months. I have managed to integrate well within the team and form strong working relationships with all of my colleagues. I have benefited from my course greatly and am eager to progress further in my career within Total Security Services.

When applying to the Company, I would advise all applicants to show enthusiasm and a willingness to learn. There are always opportunties to grow within the Company and expand your knowledge. There is nothing extra I would have liked to have been told when joining the Company. All areas were covered.