Team member Review

by KFC UK & I

Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role in my job is to make sure that I'm on time and to work well and to make sure custoamers get what they need and are happy when they leave our store to get the products out on time and curect and we dont have customers returning

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have lurnt that my.job may not be for me in the long run bit the course has made be a better person and that the people like my. Tuter has helped me a lot and given me so much support more then my work has

    10/10
  • 3. To what extent do you enjoy your programme?

    • I have enjoyed my programme because of the help I have had not from work but from the people from the programme. They have been so supportive and.given me so much help when ever I've needed it and have learnt a lot from this course and.know now

    10/10
  • 4. How well organised/structured is your programme?

    • Very well structured thoe mix ups but then been sorted out times are kept when meetings are made and when I have had to change my meeting they have been very good to me and arranged a new date and time and been lovely to me could not ask more

    10/10
  • 5. How much support do you receive from your employer?

    • Not very much I have asked so.many times for many things and it has not been done. When i have asked for stuff for the lobby as my course was to do.with that didn't get what i needed and got thobed off all the time and ignored

    1/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Well I could not.ask for enought help and support I've been given all I've needed I wouldn't be where I am now if.it was not for the people that came.from the course more then I can say from my work place thank you lots

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Very well of it was not for them I wouldnt have got this far o would still be sitting at home not doing anything or being.bored in my job role and showing what I'm made off. I'm more confident in my self and prepared for next step

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not what I know of I know I can go to the next step of this aprprentership level 3 what I'm thinking about but I'm worried about my hours that I'm getting throught KFC as they are not giving enought and what I need at the moment

    5/10
  • 9a. Would you recommend KFC UK & I to a friend?

    • No

  • 9b. Why?

    • Reason I would not is that they don't seem to care about their staff enought they seam to treat us with no respect. I have worked at KFC for 3 years and they use us give us less hours then we should have and the. Ask to work more

  • 10. What tips or advice would you give to others applying to KFC UK & I?

    • Think about what you want.from where you work and make sure its the right job for you and jobs like KFC may be right for young people as their short shifts and may work in with school but not with people that are aged 30 upwards as hours maynot

Details

Level 2 Apprenticeship

Customer Service

Norwich, UK

May 2019

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