1. Please give an overview of your role and what this involves on a day-to-day basis:
I am a Team (deputy) manager at the Coop. Day to day jobs Involve leading a team, delegating jobs, providing feedback. It also involves looking at the commercial side of the business to ensure that we are performing against budgets as well as within the area that we are in.
2. Have you learnt any new skills or developed existing skills?
During my time as a Team Manager I have developed leadership qualities as I've had to lead a team of roughly 15 -20 people. I have also had to learn to communicate clearly and key information quickly in times of crisis when every second counts and we need to deliver results.
3. To what extent do you enjoy your programme?
I enjoy most of the programme. I enjoy the breadth of knowledge that it gives me as well as real life examples so that it can be understood more clearly. I have also enjoyed meeting senior people within the business and having them speak honestly about the business. I would not of got this without the programme.
4. How well organised/structured is your programme?
The programme has been well structured and tweaks made as recommendations have been given to the university. The organisation within the business has not been fantastic as this was the first programme to role out for the company. Some clearer links need to be developed between the programme and the stores itself.
5. How much support do you receive from your employer?
The apprenticeship team that helps run the programme in coop is extremely supportive. The university themselves have also offered unconditional support throughout all assignments so far. The lack of support has come from direct line managers and area managers who do not understand the amount of work that is needed for the degree and feel it pulls too much from store time
6. How much support do you receive from your training provider when working towards your qualifications?
I receive fantastic support from the training provider. We have a module tutor for every assignment who is on hand to offer at advice at any time during the assignment. We also have personal tutors who are they're to help us personally as well as during the qualification and going forward.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
The degree has helped to make me more self aware of who I am as a leader as well as helping me to understand how others work best and how to work best with someone who i could find difficult to get along with. It has helped for me to understand teams and help me use them to their best potential.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
They are some events that you can get Involved in however this relies heavily on the line manager passing on the message to the rest of the team. If these messages are not passed on then the events go unnoticed. Sometimes people do not go to the events as they dont feel comfortable.
9a. Would you recommend Co-op to a friend?
Coop I believe have the correct values within a business environment and manage to uphold these aswell especially within the society that we live in today. I also believe they try their hardest to be best for their customers as well as the colleagues as this is starting to show more.
10. What tips or advice would you give to others applying to Co-op?
They need to have similar values when joining the coop as it is not the same as most business however it does still need to make profit. Alongside our values we will only strive on our ability to maintain our market and our morals no matter what we do every day.
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