Level 3 Apprentice - Operations Review

I am working as a network controller, so in my day to day work I am responsible for remotely monitoring networks on behalf of customers, noting any failures, attempting to fix these failures as well as escalating tickets to higher level support for issues outside my remit. I look after the networks of around 15-20 different customers, both in the private and public sector.

Before I started the apprenticeship my knowledge of computers was limited to what I had learned independently, from years of playing around with computers. The apprenticeship has given me the opportunity to put these skills to use, as well as learn a vast amount more. College has been very valuable in expanding my skillset in work

I enjoy every minute of the apprenticeship program. The workload isn't too intense most of the time, so while you are working full time and studying part time, there is still room to socialise. The modules covered in college are enjoyable and my employer is good at fitting my responsibilities around what I have covered in college

As I am only attending college one day a week, I find the way the program is structured to be very helpful as it encourages a lot of independent study outside the classroom. My program started with a 6 week boot camp which was very beneficial as after boot camp everyone had a similar skill set.

My employer is very good at supporting my education at every opportunity. If I ever need time to complete college work, my employer is happy to allow this time as part as my working hours. This has been hugely beneficial to me as it can sometimes be difficult to allow for studying time within a busy work week!

My training provider gives me and my fellow students all the tools we need to succeed with our qualifications. As we only attend college one day per week, it can be hard to squeeze in all the information in to 9 short hours, but the college tutors are happy to respond to any emails out of hours. The also have a wealth of information and resources available online to support independent study

Although a lot of topics covered in my course are not instantly applicable in the work place, I still feel that the more knowledge I gather, the more confident I become when working. If I were to progress to another business area within my company, I believe my qualification will be easily transferrable

As far as I am aware there are no social clubs within my work place, but through the apprenticeship program I have met other apprentices who have quickly become my friends, because we are all in a similar position within the company, and we all attend college on the same days and go to the same corporate events we have bonded over time

Yes

Fujitsu is a wonderful company to work for. From day 1 you feel like part of the family, everyone is so welcoming and friendly, and even the staff who have worked here for 30+ years are still happy to show up for work every morning with a smile on their face.

Fujitsu is a huge multi national company, with divisions in basically every area of the IT industry that you can think of. The job you are applying for is probably not the job you are going to have in 5 years time, they are always providing opportunities for career development and self betterment, take every opportunity you can get!