Applications Analyst Review

Working with key IT systems to keep them running and online, including responding to issues, carrying out updates and changes, as well as creating accounts and creating or enhancing software or monitoring tools, to prevent reoccurrence of incidents in future. This also includes liaising with users of the system to assist with any questions or concerns they have

I have learnt a wide variety of new skills, particularly in terms of IT usage, including new programming languages and good working habits, as well as advancing skills I already had. I have also learnt key workplace skills, including maintaining positive working relationships, and effectively working with customers to deliver a good solution to their requests

I fully enjoy the program I am on, constantly having the opportunity to not only learn new skills, but also to be able to apply them to a real world scenario within the workplace. The fellow colleagues are highly supportive, and the work I am given is good balance of challenging, but with a degree of freedom as well

The first year of the program has a very high percentage of the training to be completed, this means that you get the work completed first, while also gaining an introduction toy our workplace, in preparation for your second year, which is spent heavily on the job and an opportunity to become a fully fledged member of the team.

There is a good support network around all apprentices, with multiple managers/coordinators that issues can be reported to, as well as a good culture that encourages you to discuss issues head on. The workload is realistic, with a good balance between challenging and rewarding, ensuring the work you do is both useful and valued.

There is a monthly meeting with the training provider to review current progress, where any concerns and issues can be raised and evaluated. Work is marked and turned around somewhat promptly, and there is a very useful site provided for us to track work, and ensure we can see what tasks we have that are outstanding.

The qualification provides a good level of support in my role, providing new skills towards making the maximum of the time within the workplace, and making sure the work you complete is to the best degree possible. It can also present new perspectives on how to carry out work, views from which you may not have otherwise discovered.

There are a limited amount of new joiner activities at my location, which can be attended by anyone in order to build up the network of people whom you know around the business. They can also provide learning sessions on areas of the business you otherwise do not know a lot about. There is also a small social club with occasional events.

Yes

GAs and Electricity are always going to be a part of life, and there will always be a need for people to ensure that happens. As such National Grid play a crucial in today's world, as well as constantly keeping one eye on the future, making it an exciting place to work, feeling like you're helping to make a difference.

The recruitment process is a long, fairly tough process, and ensuring you have done some background research is key, and can set you apart from the other candidates. There a huge variety of roles available at National Grid, so take time to ensure you have found the one to best suit you, as there will always be a role to suit everybody