1. Please give an overview of your role and what this involves on a day-to-day basis:
My role overview is to support residents and other staff to make sure the residents have their personal care delivered. I take them down for meals and make sure they have everything they need. If residents stay in their rooms i take their order then bring back the food for them.
2. Have you learnt any new skills or developed existing skills?
I have learnt about personal care and that each person has their own preferences; they also have choice in food they eat. They have set routines. I have also learnt how to prompt and motivate residents (gently). I am getting better at communication generally but on a one to one basis; one lady in particular needs encouragement to chat.
3. To what extent do you enjoy your programme?
In the beginning i didn't know anything so i was unsure of what to do and how to speak to people. but now i am much better and communicate well with everyone. I have started to enjoy talking to some people and have a bit of fun with them so now i am really enjoying my apprenticeship.
4. How well organised/structured is your programme?
It was good to receive training and be allowed to take my time to learn routines etc. so this has made my apprenticeship more structured and supportive. The other staff are all very supportive and help me when i need it so it is also a good part of the structure and made me more confident.
5. How much support do you receive from your employer?
I receive good support from my employer; if ever i am unsure of something there is always someone to ask and support me to move forward. I can talk to the staff easily and if i am not sure about something i know there is always someone here to help me.
6. How much support do you receive from your training provider when working towards your qualifications?
I am really happy with the support from the training provider; my assessor always replies back to me if i text her. She is supportive with my qualification and gives me improvement areas and talks me through where i need to improve more. I am really happy with my assessors support.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
It has helped me to improve personal care as well as communication. I enjoyed the dementia part of it as well and learned about the different types of dementia and how this affects people i care for. I think the qualification has everything you need in it to become a good and confident carer.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
I don't really get involved in any extra-curricular activities as i am still young and have my own friends who i socialise with. If there have been any activities outside of work then i know i could join in if i wanted to do so as i work well with my colleagues.
9a. Would you recommend Anchor Trust to a friend?
I would recommend Anchor to a friend as everyone is very nice and supportive; they help you to find your feet in your role. The first 12 weeks to get used to the role and get used to people are a really good thing as not many places do this with their apprentices.
10. What tips or advice would you give to others applying to Anchor Trust?
I would tell them not to be scared to go for it and then they can go at their own pace and it will help them to build up their confidence in their role. I had heard good things about the programme through research and i would apply again and would tell someone else to do it.
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