CSA at Aon

Start Date:
South East
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£18,000 annually
Review Date:
March 2019

Review Score

8.5 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


General servicing of client accounts. Including raising of invoices, certificates and the like.

In addition to insurer and client laising, attaining quotes and database construction prior to the risk going to market.

Furthermore creating a network is currentlty a priority, attempting to build ties with insurers, clients, claims handlers etc.

2. Have you learnt any new skills or developed existing skills?


Dilligence and perseverance I have learned nto be key skills in the workplace.

Having to persevere when dealing with new tasks and process, but also with neew ideas and concepts that I have to understand to progress.

Public speaking I have also learned to be a key skill, not just with reference to the act of speaking, but saying ideas in a way that they can easilly be understood by others.

3. To what extent do you enjoy your programme?


I would say I have very mkuch enjoyed my time here at Aon. My manager and team have been incredeibly supportive, whilst also great to be around. Fundementally making every day in the office an enjoyable one, irrelevant ohe stresses that may be associated with thde activities of that day.

4. How well organised/structured is your programme?


The programme is constructed incredibly well, support is provioded beyond the realms of what is needed, whilst with regards to professional qualifications al support is provided, such as private tutoring sessions and allocatexd study days.

Furthermore the progra,mme is structured in such a way that you are able to attain experience outside of your direct team and line of business.

5. How much support do you receive from your employer?


Support both financially for exams and training in addition to the moral support is exponential;

All exams abnd training are funded completely by AOn in addition to train tickets to the London office which can normally eat up a madjority of a paycheck.

Furthermore support from my line manager and team throughout my personal development has been incredible.

6. How much support do you receive from your training provider when working towards your qualifications?


One 7 hour day of contact hours. In addition to resources online such as test papers, chapter overviews and videos.

Everything is uploaded via a onefile account so is easilly accessible from home or personal laptops.

One to one meetings for progression occur bimonthly, and they stay on top of our progression.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


Widened my knowledge to other lines of business, adn allowed me to get to know some intricasies for areas I do not commonly interact with.

Also the support I feel has greatly increased my exam success rate, and thus in terms of my progression, been fundamental in helping me grow.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


There are several networking events that have been on offer, such aas a slaughter and may seminar on the tennant lifecycle. All of which are fully supported and paid for by AON.

There are also several soiakl tripsw that are organised a year, in addition to bianual Real estate team days out.

9a. Would you recommend Aon to a friend?


9b. Why?

Have done work experience at Aon whilst completing my GCSE's and the team (NA Casualty) that took me then were incredibly motivated to help me in my career path.

This appears to be a trait that follows Aon throughout the organisation. Everyone, no matter how senior will always set time aside to answer any questions or give advice with regards to personal development or tasks for completion.

10. What tips or advice would you give to others applying to Aon?

Make sure to do as much work experience/research into the financial sector for which you are due to apply.

From personal experience it is this that both pays dividents in turns of job success, but also helps to set you apart from others that have not ddone this work.

This can also be a great way of deciding which companies suit your mentallity and desired working conditions.

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