1. Please give an overview of your role and what this involves on a day-to-day basis:
My role is to help with day to day tasks that assist my colleagues in completing their clients' insurance renewal which usually happens annually. This can be things such as requesting terms from the insurer for the year ahead or sending finalised negotiated terms to the insurer for the client so that they can confirm renewal.
2. Have you learnt any new skills or developed existing skills?
I believe my confidence has grown more by attending meetings and becoming more vocal as my time with the company has progressed. I have also developed my ability to prioritise tasks as I often have a number of different things that I could be doing, but some things are more urgent than others.
3. To what extent do you enjoy your programme?
I have enjoyed the programme from the beginning, when the other apprentices and myself went on our induction where we had a different person speaking to us everyday, to now, when I am in a work environment and learning all about the insurance industry and all the different systems and facilities that Aon has to offer.
4. How well organised/structured is your programme?
The programme is extremely well organised and gives the apprentices the best chance possible to succeed in this industry. I have a timeline of the ideal route to take for my aprenticeship and complete work in order for me to pass my apprenticeship, although it doesn't need to be done in this exact way. I always have work to do and regularly have training sessions delivered by my colleagues or the training staff.
5. How much support do you receive from your employer?
The support I receive is the most impressive thing so far about this apprenticeship. I regularly have 1-2-1 meetings with my manager and all of my colleagues are very helpful. I am given loads of time to study for my exams, and regularly have meetings with one of my colleagues who has recently went through the Apprenticeship programme who will help me with anything I am unsure of.
6. How much support do you receive from your training provider when working towards your qualifications?
I haven't received a lot of support from my training provider and have only met him once, and spoke to him on the phone a handful of times. This is frustrating for me personally, but I have heard from other apprentices on the programme that their coach from the training company has been fantastic with them.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
As I am completely new to insurance, the qualifications that I am aiming towards are a way for me to improve my knowledge of the industry, and therefore I am able to understand my job role better, and get a wider range of knowledge for not only my role, but the insurance industry as a whole.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
There are often events happening after work and there are lots of opportunities to get involved in activities with your colleagues. There are often lunch time seminars, not only internally, but also externally, at local venues in the city, where you can meet other people who work in the insurance industry.
9a. Would you recommend Aon to a friend?
I would recommend Aon to a friend, as the company provides a great opportunity to develop your career and there are many different ways in which you can do this. They are extremely supportive in helping you to achieve your goals and always listen to any problems you may have in the workplace.
10. What tips or advice would you give to others applying to Aon?
The advice that I would give to others applying for Aon is to get to know a bit about the business before applying. There are many different areas to this business and there may be one that suits you perfectly. Also, everyone knows that this is completely new to you if you get the job, just listen to your colleagues as much as you can.
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