People Operations Apprentice at Superdrug

Start Date:
Greater London
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
£12,100 annually
Review Date:
March 2019

Review Score

8 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


My day to day roles include: Running reports, Exit interviews, Sending out letters, System uploads, Note taking for meetings, Travel bookings, accommodation bookings, ad-hoc admin jobs. I help my team with any odd jobs that they want me to complete. one thing that the company so is keep you busy which is really good.

2. Have you learnt any new skills or developed existing skills?


I have learnt so much during my year with Superdrug, since being here my confidence has risen so much and I am really grateful for all of the support that the company has given me. I have taken part in a lot of training courses in the office, from stress awareness to an excel course - as a young person it is really great to learn these skills so early on in my career.

3. To what extent do you enjoy your programme?


Every morning I look forward to coming into work, because I am really passionate about my job and I love what I do. I have also built some strong relationships which make coming Into work amazing. the Superdrug culture is so welcoming and makes me excited to come into work.

4. How well organised/structured is your programme?


I have one-to-one meetings every month with my assessor, so she can see how I am getting on with my work. when I first started the programme I had a meeting with my Line Manager and my assessor to talk me through the process and the task I will need to complete. due to the support from my team and my assessor I managed to finish my apprenticeship 3 months early, during my apprenticeship I have completed a lot of training which I wrote up about and helped me completed my work.

5. How much support do you receive from your employer?


From the day I started I have had so much support from the business, my team have always offered me help if I want it. I have also been able to speak to the other apprentices in the office if I am stuck with any tasks and they have been great with the help. everyone has been very eager if I need any help.

6. How much support do you receive from your training provider when working towards your qualifications?


I have meetings with my assessor every month, she comes into the office to see what I have completed and she will also give me the next unit to complete. before the meeting ends she always makes sure that I understand the work that I need to complete and she always me to ask

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


When doing my apprenticeship, I learnt a lot about health and safety and they made me find out information about the health and safety regulations in my office which was helpful. I also learnt some bits on data protection which I have put into practice with my day to day job.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


I haven't joined any teams or groups since being here, but I have made some really good friendships, with people who I think I am going to be friends with for a very long time. even though I haven't joined any groups there will be a lot of you to join.

9a. Would you recommend Superdrug to a friend?


9b. Why?

Superdrug is a business that really cares about their employees and really wants them to thrive and succeed in their role. since being here I have been given so many opportunities to grow and develop and they have given me jobs that are necessarily on my job description but are jobs that I will help me with my career in the future. there are also so many careers paths to go down in Superdrug, so if you start with an apprenticeship in one department but feel like you might like another department the company are happy for you to do some job shadowing to find the perfect role for you.

10. What tips or advice would you give to others applying to Superdrug?

One tip that I would give is to just be yourself, and show the person recruiting you how passionate you are about the job and company and that you are very interested in getting a permanent job and succeeding. you need to be confident and show that you can do the job and make them have trust in you.

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