Apprentice Review

On a day to day basis I mostly work the till. I do learn a lot of jobs such as how to monitor the top 30 shrinkage lines and how to do price checks to ensure the correct price ticket is displayed for customers. I also get an hour every week to complete my apprenticeship work.

I’ve learnt how to work new technology, whilst developing my mental math and how to work out percentages. I’ve also learnt how to adapt how I approach people so they get the most out of their visit. In my work books I’ve learnt things from how the company impacts the environment to how to approach customers.

I do enjoy the program I enjoy learning new tasks and being able to carry out a job to a high standard. My favourite part of the apprenticeship is the workbooks I enjoy researching and learning new information and it is a nice combination of the two. I do also enjoy the work on shop floor.

It is well set out and I haven’t had any issues with the structure of the program. I’ve just had a few technical issues now and again. I get plenty of support form my assessor who will explain things I don’t understand so I feel more confident.

I do receive support when I need it. I get shown how to do tasks and I am given support if I am unsure of how to do something. I don’t feel as if I’m left on my own to do a task if I am not sure.

I do receive help with my qualification if I don’t understand something. I’ve also received help if I’ve had technical difficulties. I do get reassured I’m doing a good job. If I don’t know how to approach something e.g. end point assessment I will get advice on the best way to approach the task.

I understand the values and goals of the company more. I feel more confident in being able to carry out my job to a high standard. By learning the reason why a company does something a certain way it makes me feel like I understand the company better meaning I want to help support their goals.

We do arrange a meal out for the staff at Christmas time for us to get together in a non work related environment. I have also taken part in an apprenticeship workshop, in the workshop we discuss British values, the Brand and the Business and how to prepare for our assessment.

Yes

It’s a great place to shop and a great place to work with a friendly atmosphere. The apprenticeship is good because you get to pick if you’d prefer to learn more about customer service or more about the marketing and retail aspect. It’s very interesting and is definitely worth it.

My advice would be to trust your ability to learn, this will reflect in your work. Working for Superdrug allows you to connect with customers so just be the best version of yourself and the job will come naturally to you. You’re very well looked after at Superdrug and they make sure you succeed.