Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Day to day tasks for myself is to provide exceptional customer service, deal with any queries. Provide advice about health care and dispense medication.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt several new skills since working at Superdrug. I have learnt how to communicate with people who have different needs, I have become more confident in myself and I have learnt have to work effectively as a team.

    9/10

  • 3. To what extent do you enjoy your programme?
  • Joining Superdrug has been the best thing I have done. I never thought you could enjoy work as much as I do

    10/10

  • 4. How well organised/structured is your programme?
  • My programme is very structured. My assessor knows exactly what would I should be doing and when it should be done by.

    10/10

  • 5. How much support do you receive from your employer?
  • From my employer I receive a fair amount of help although this is one of the areas I feel they could work on

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive all the support I need from my training provider. There are several ways to contact them, email text and Facebook are just a few.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • All the work I am completing through my training provider is all relevant in my job role. It allows me to have better knowledge on the tasks I do daily

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Not that I know of

    9/10

  • 9a. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • Superdrug allows you to be yourself. There are several career opportunities which you can progress in. All the staff are friendly and always willing to help


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Don’t be nervous and just go for it. I have never looked back.


Details

Level 2 Apprenticeship

Customer Service

Yorkshire & The Humber

March 2019


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