Apprentice Review

I am a Superdrug apprentice. This involves working in a retail providing health and beauty services to customers. On a daily basis I serve customers on the till and help with customer enquires on the shop floor. I also complete tasks which help to monitor stock levels and the display of the shop.

I have learnt many new skills working as a Superdrug apprentice. For example I can adapt my skills to meet the needs of of different customer types and take into consideration the equality act. I have also learnt how to operate different systems in order to meet customer needs and expectations

I am currently really enjoying my programme and enjoy the team I work in. As a team we work together to give excellent customer service. I am able to talk to my managers and team members if I need help or want to offer advice. Overall, I am really enjoying my apprenticeship.

At first my programme wasn’t organised very well. However, over a period of time things changed and the programme was being structured more efficiently. This is where I was able to achieve all my tasks on time for my assessor to mark. Overall, my programme is organised very well.

I receive a lot of support from my employer. For example if I need help with my apprenticeship work. However, when there are busy periods or they need to complete some work it is much harder to receive support as they have to focus on the task in hand before helping me.

I receive a lot of support from my training provider when working towards my qualification. For example if I am confused on a certain topic or question they always help or advise me on what I should say. My training provider supports me a lot and and is helping me to achieve the highest grade possible.

As I receive a lot of support from my training provider, my performance in my role has gotten a lot better of the months. I have gotten a lot more confident in taking to new customers and my colleagues. It has also helped me to learn many different skills on the shop floor.

One example of a activity which I could get involved in at my work would be different charity events. Our charity is currently Marie Curie. We do a lot of fundraising events for this charity. For example I recently just took part in a bake sale in our Superdrug store.

Yes

I would recommend Superdrug apprenticeships as they offer many different opputunities in the retail field. For example working in Superdrug stores or even working in head office. I would highly recommend this to school leavers who don’t want to attend college or six form and want to go straight in to work.

I would say go for it! It’s an amazing opportunity. I would tell them not to listen to other people if they say that it’s a bad field to go into. I would tell them it would give them many different opportunities in the future and help them meet amazing people along the way.