Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As a team member, it is my responsibility to provide excellent customer service on a day to day basis and to provide a safe and fun working environment for other to work in. I also take it upon my self to train and get better in anyway that i can

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I haven't really learnt any new skills or developed any new skills since working with KFC. If there was a chance to improve this then i would take the opportunity straight away. I am always willing to learn and improve my limited skill set that i have at the moment

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy learning new things and improving my knowledge. I find it very interesting learning about the different types of legislation that there is in place and i found this to be very interesting. I have gained a lot of new useful information since joining the apprenticeship programme you have

    10/10

  • 4. How well organised/structured is your programme?
  • Its is very well organised and structured compared to how it was before. My previous trainer didn't have the right attitude towards the programme. They weren't very organised and they were late for meeting sometimes. The structure i have now is perfect and really sits well woth my busy scheaduel

    10/10

  • 5. How much support do you receive from your employer?
  • I receive a great amount of support from my employer. They are there to help and support people who are doing this apprenticeship im anyway that they can. They have been there with me in every way they possibly could. They are the best people to work with in anyway

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is a great coach and she is helping me with my apprenticeship to the best of her abilities. She is a great person to be around and she is very good at what she does. She will sit with you and help if you get confused or stuck she will be there to help you out

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has helped me perform my job role to a more passionate work. I am able to provide excellent customer service after each meeting. I have a better understanding of everything and i now know what i need to do to improve on my service and myself in every way i can

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No there isn't that i know of. If there was, i wouldn't be very open to do them as i have a couple health issues that prevent me form doing this. I have bad anxiety when it come to crowds or i get to stressed out. It isn't that often

    10/10

  • 9a. Would you recommend KFC UK & I to a friend?
  • Yes


  • 9b. Why?
  • It provides a great working environment and is a good place to start your career. Many of the people you meet will become some of your closest friends and you will develope skills that you will have will help you along the way in any kind of situation you get


  • 10. What tips or advice would you give to others applying to KFC UK & I?
  • Always be you. There will be a lot along the way but you don't have to take it personally. There is nothing to be worried about. Some of you might be better than others but at the end of the day you are you and that's all that matters


Details

Level 2 Apprenticeship

Customer Service

South East

March 2019


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