1. Please give an overview of your role and what this involves on a day-to-day basis:
On a day to day basis, I currently train out a warehouse management system to new starters and existing colleagues. I interact quite a lot with people coming into the business for the first time, especially the people that I train up on the WMS. I always have the opportunity of interacting and engaging in meaningful conversations with senior management in the business about the work I do and how it impacts the operation as a whole.
2. Have you learnt any new skills or developed existing skills?
I have learnt quite a handful of skills, both being soft and hard skills. The first one for me would be my presentation skills, based on the positive feedback I received from each of my training sessions and the 1-2-1 feedback from my experienced colleagues this is one skills I have really developed well. I have also learnt to communicate effectively with all types of people from various backgrounds with different attitudes to learning new things.
3. To what extent do you enjoy your programme?
I have to say, I do really enjoy it!!! It's an amazing experience one that can never be forgotten, an opportunity that I will forever be grateful for. I love the people around and who are always ready to support me with anything that I am unsure about.
4. How well organised/structured is your programme?
My programme is structured very carefully, with significant attention to detail. It's not always easy at first to just to a new structure or environment. However the way this programme has been organized allows me to adjust and align myself to meet the demands of the programme through the small increments that I am taken through.
5. How much support do you receive from your employer?
I receive a really good level of support from my employers. Who are really keen and focused on me growing and developing. I find it really easy to directly address any queries or issues that I have, because I know that it will be heard and dealt with. I always know when, where and who to go to for help!
6. How much support do you receive from your training provider when working towards your qualifications?
My training provider is really helpful and supportive. They are always supportive and address any queries or issues I may have, they are always willing to go the extra mile to ensure that I am ok and do complete any tasks that have been set. I always know who contact when in need of support!
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
I definitely believe that this helps me to perform better! I submitted a recent module which was titled 'Working in Organisations" it really gave me an insight into organisational structure at work, how people think and feel about work. I found it really intriguing to the point I pondered deeply about it. Finally coming to the understanding that people experience different things at different times and so I need to know how I communicate in different situations.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
Yes, I attend professional networking events, social activities and visit schools and colleges to reach out to the younger generation about all the amazing available opportunities for grabs. I know there are some competitions coming up soon within the business, I can not wait to get involved and compete against the rest of my colleagues.
9a. Would you recommend DHL to a friend?
DHL is a monster of an organisation, with a warm and welcoming culture. It has a operates in over 220 countries and territories. Once your in there is always scope for growth and development, DHL Supply Chain 2020 strategy is: growth. focus. connect. They want to grow, develop and equip their workforce to be the best they can be!! I am inclined to say that I can see and feel the impact of this and would highly recommend working for this organisation to a friend.
10. What tips or advice would you give to others applying to DHL?
Firstly be YOU!!
Why is that you might ask?
Answer: Because everyone else is taken!
Try get as much experience as possible, network with people who already work in the organisation as they can provide another perspective as to how they feel about working for the company.
Show that you are willing to learn and develop. DHL really want a productive, dynamic and well educated workforce that is capable of adapting to rapidly changing environments.
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