Team Member Star Review

I am a Team Member Star. Daily tasks include customer service and upkeep of the shop via restocking and general cleaning, also making coffees, food and smoothies. I interact with both my team and customers every day and externally i meet with the people from my course. I am responsible for maintaining my shop/company's standards.

I am gaining a qualification and have also learned many new skills. I feel a lot more confident as a person in general due to dealing with a variety of people on a day to day basis. I have learned how to make coffees, food, and how to clean properly.

I enjoy my job because i enjoy the daily interactions with new and regular customers. I like working with my team because it makes the day easier. The company culture is very good and offers many benefits and regular meet ups for everyone. This was beyond my expectations! I enjoy my program a lot.

I feel great appreciation from the managers of my course. They constantly keep me updated and make me feel like I'm a part of the team. They ensure everyone is involved and that everyone feels valued and happy.

The programme is really great. From the first day you have so much support and great training! We get reminders about any work we need to hand in regularly so we don't forget. Our programme was very well organised and lots of fun.

Loads. I feel that if i have any problems i can talk to them easily and feel like i will get all the help they can give. They always seem very happy to help and very supportive. I enjoy it loads!

I get some support from my employer but i understand that he has a shop to run himself. Sometimes i feel that he forgets that i am on a course with this company and i don't really know how to talk to him sometimes. He supports me when i want to make goals for myself though, like learning certain roles.

Living costs are met by my salary at the moment because i live with my mum. I can give her half of my wages every week. Im not sure how it would be if i wanted to move out though. Travel in London is very expensive and my salary covers it every week. My daily and social costs are also met!

Very many. We have friday night drinks at the end of every month, and big summer and christmas parties to go to. Head office are always holding classes if you want to improve in any areas in your shop also. When I'm not working I'm either sleeping or being dragged to the pub.

Yes

Its made me feel a lot more confident as a person, which has made me very happy. I used to be very shy and find meeting new people quite difficult but now not so much. There's loads of support from day 1 and you feel comfortable with everyone on your course because they're going through what you are, which means you always have people to talk to about your day.

Let your personality shine through. Assessment days involve team building games which takes away all of the nerves because they're so fun. There are always opportunities for you if you look for them. I would have liked to be told to constantly remind myself that the good days far out weigh the bad.