1. Please give an overview of your role and what this involves on a day-to-day basis:
I am currently working with the Deloitte Cloud team as a service desk analyst, providing support to a range of clients. I am also currently fulfilling the role as change lead for 2 clients, this includes creating Requests for Change and leading them through the change life cycle, facilitating change, leading change meetings with the client
2. Have you learnt any new skills or developed existing skills?
I have improved my communication skills and I am more confident when presenting in front of a room of people and when leading meetings with our clients. I have also improved and developed my computer skills throughout my time on the scheme as before I hadn't really learnt to write emails or use certain applications.
3. To what extent do you enjoy your programme?
Over the course of the 4 years I have enjoyed certain parts of my scheme, such as learning new skills, working with new people and travelling. However I feel at times the company has not fully listened to our needs and our constructive criticism of the scheme, which has meant that we feel we are not taken seriously and our opinions don't matter
4. How well organised/structured is your programme?
I feel that over the years the scheme has not been well organised, as we are the first year to go through the scheme, this is to be expected however certain areas such as our final year project, seem to have been left to the last minute for consideration and this has meant that we are not always fully informed about what is gong on.
5. How much support do you receive from your employer?
My employer has offered us a lot of support. We get a buddy when we join, this is to help us settle in, give us any advice about the job and role and to ensure we have someone to turn to if we are struggling. We also have a coach throughout our time in the company which offers career advice as well as personal support
6. How much support do you receive from your training provider when working towards your qualifications?
There has been a lot of support offered from the university, we have a student representative who feeds back any issues we have to the course co-ordinator. We also have one on one meetings every semester with the course co-ordinator in order to assess how we are getting on and to make sure we don't need any additional support.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
Some of our degree modules have been specific to our job role, this means we can apply what we are learning as we go along. The degree has helped improve my computer skills and confidence whilst also allowing me to learn new things e.g. SQL which I would not have done otherwise.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
We have a range of social activities, such as a choir, football team, a working families group, they organise days out and events for employees with families so they can support each other. We also have a lot of networking events, such as first friday drinks, a summer ball and team dinners.
9a. Would you recommend Deloitte to a friend?
Although there have been negatives I feel that Deloitte has really helped me to grow into a confident young person and helped shape my career, when I wasn't always sure what I wanted to do in the future, it has given me a good foundation and allowed me to try new things which I would not have done otherwise.
10. What tips or advice would you give to others applying to Deloitte?
Jut relax and be yourself, the interviews are not designed to catch you out or intimidate you. Don't say no to travel straight away, always give everything a go. It can be intimidating at first but everyone is happy to help and are there to help you suceed in your career.