Development and Resourcing Administrator at PSA Group

Start Date:
West Midlands
Programme Type:
Apprenticeship - Higher Level (Level 4/5/6/7)
Review Date:
September 2013

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Job Title: Development and Resourcing Administrator I am responsibe for the organisation of booking recruitment campaigns for our trainee recruitment: Inductrial Placements, Graduates, Business Apprentices. I contact various universities in the UK to book careers fairs, presentations, interviews for these types of recruitment. I am responsible for uploading training records onto our training system and to keep the information of courses up to date. I am our recruitment system's Guru, if anyone needs any assistance with the system or needs job positions opening/closing then I am the person to speak to. I manage the teams Twitter and Facebook accounts for our Careers Pages. I run reports on previous years recruitment and also track the budget spent each year. I also request for payment of invoices along with many other daily tasks.

2. Have you learnt any new skills or developed existing skills?


My confidence has increased massively due to the nature of the job role I am in. I have to meet and greet various different people including people I have never met before. My telephone skills have grown also, I often have to ring or answer the phone to candidates, universities, training suppliers etc... I feel confident when giving constructive feedback over the phone also, even when it is not so positive. Due to the role I have, the company invested in me to undertake SHL training, I am now qualified to administer these tests to candidates. I have improved my time management skills just because of the deadlines I have been faced with over the past year. This has also lead to my organisational skills being improved.

3. To what extent do you enjoy your programme?


I feel like I have really fell into place in my team that I work with. Everyone is so supportive and have been since day one. It didn't take me long at all to settle in and it didn't take long to feel like a valued member of the team.

The company's culture is great. Everyone I have met has been friendly and approachable and willing to help or give guidance. The company really does look after their employees and it definitely shows.

I didn't quite know what to expect before I started here at PSA Peugeot Citro├źn but I can safely say that I am extremely happy with everything I have been involved with over the past year and I am still enjoying it thoroughly.

4. How valued do you feel by PSA Group?


Pretty much all of the projects that my Manager sets for me to do is to give me a chance to get recognised throughout the organisation which I really appreciate. I have recently undertook a project which involved preparing what we are going to do for our 2014 recruitment campaigns. I had to propose my research and ideas to a senior member of staff. Overall, this went really well and my manager and colleague showed great appreciation for the work I had done. My Manager and team give me a lot of responsibility in the team, which again I really appreciate.

5. How well organised/structured is your programme?


I feel that the structure of the programme is excellent. We had a thorough induction before starting our actual positions which was very good.

6a. How much support do you receive from your training provider?


My NVQ training provide always provides me with the best of support at all times.

6b. How much support do you receive from your employer?


I recieve a high amount of support from everybody that I work with at PSA.

7. How well does your salary/package meet your costs?


My salary package meets my costs pretty well.

8. Are there many opportunities outside of work?


There are sports teams throughout the building. We have quarterly nights out for the trainees in the building and we also have an annual Christmas Party for the whole of Pinley House. The organisation likes to get involved in local community projects when possible. We have an on-site gym, although this isn't outside of work, you can still go before/after you finish or in your lunch break.

9. Would you recommend PSA Group to a friend?


9b. Why?

I believe my experiences here so far have been invaluable. I am treated equally by everyone I work with and I am a valued team member. You couldn't ask for any better support here because you get it 100% from day one.

10. What tips or advice would you give to others applying to PSA Group?

My advice would be to put your absolute all into every step of the application process right from your CV and application form all the way through to Assessment Centre and beyond. Also, spell check everything before you send it off and make sure everything is worded correctly. If you have work experience and that includes absolutely anything, make sure it is in your CV. If offered a position within the organisation, you really need to treat the two years as a two year long interview for a permanent position.

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