Facilities Administration Assistant Review

When I enter in to the office in the morning, I know that I have to deal with all the parcels coming into site, whether these are school orders, student parcels or staff parcels. I would have to follow the appropriate measure to make sure that they are sorted out in the correct procedure. I also sign in/out passes for any contractors coming on to site and provide them with an induction if they have not been on site before. I also have to sign in/out keys. Another side is dealing with any and all Lost Property that the students/staff report as missing. Other jobs follow on like purchasing, call point testing (once a week), filing, shredding, answering phones, dealing with emails. Every day there seems to be a new problem that needs to be sorted out.

How to answer the phone in a manner that is inviting. How to deal with unsatisfied customers. How to follow procedure/adapt procedures so that they work with the current problem. How to answer an email, in a professional manner. How to handle data as well as be responsible for any problems that may have occurred. How to deal with criticism and be a member of a team. How to prioritise jobs.

I enjoy the programme of work that is provided for me both at work and at college. The ability to chose several of the units either due to it fits with what I am doing or with what I enjoy is brilliant but having to make sure that it is do able with my job. The people at work always are providing me with more work that could link in somewhere, it is just a matter of making sure that I don't over do it on the evidence

The programme is very organised with college visits being every 3/4 weeks, where they make sure that you are getting the compulsory units completed. They provided deadlines for when the assignments had to be completed by. The structure now that I have finished the compulsory units is a little more relaxed which is helpful regarding the work structure and everything that is happening at work.

My line manager/colleagues are always providing support with either work that is being done in the office or if I am stuck on any college work. If I am stuck on filing in a criteria they are always helpful by providing suggestions on how different parts of the work can link in.

The college is helpful by providing help sheets when stuck on questions. They provide lectures and PowerPoints where possible to help explain some questions. They also mark all the work within a time frame of it being posted on the website as well provide feedback where appropriate and inform us if a resubmission is required.

It helps me understand a organisation/business better and the running of a school. How the different areas of the school all help with the running but most importantly how if something is not done how that can effect the whole business. My qualification helps me how communication is important for a business to run smoothly.

Yes, there is a choir, band, training as well as sporting activities for the staff to take part of. We are able to help on trips and provide support if required. Social events include quiz's, Christmas parties, BBQ's, etc. Other activities include book club, use of the library and the gym.

Yes

You are able to gain more knowledge of a school as well as have some knowledge of what the students are going through. You have helpful resources at your finger tips and other people in the area that you work in that would be able to provide you with insights on how an organisation is run.

When you go to the interview make sure that you are confident in your own abilities and not to be afraid to take some time thinking for the answers. When filling in the applications forms make sure that you provide detail amount of information, but that all your information is correct. Don't act too big headed, be humble and remember that every little detail can either make or break this chance of getting the job.