1. Please give an overview of your role and what this involves on a day-to-day basis:
Day to day I am required to perform both reactive and preventative maintenance on all of our assets within a Severn Trent site. This may include performing routine maintenance such as cleaning or oiling machinery, or it could also include repairing broken components or machines and restoring them to a safe working condition.
2. Have you learnt any new skills or developed existing skills?
I believe that I have definitely developed a variety of new skills that I can utilise within my job role. Severn Trent provide free internal training courses which allow me to gain new skills and qualifications such as use of power tools and compressed air tools to mental health and first aid training.
3. To what extent do you enjoy your programme?
I thoroughly enjoy working for Severn Trent because the provide so many opportunities to learn and improve within the company. I like the variety of jobs I can get stuck into day to day as every day there’s something different or new going on. I get along well with the people I work with and I know they’re happy to help if I need it.
4. How well organised/structured is your programme?
In all honesty I believe that the structure of the program needs improving. I think the training provider did a very poor job of preparing us for our job roles as it felt more like a paper work factory than a learning environment. Also we don’t receive any information about nvq and trailblazer qualifications until the second year
5. How much support do you receive from your employer?
We have several tears of support systems in place at Severn Trent so there’s always somebody to talk to if you’re facing concerns. Firstly we have our mentor then our line manager and then the apprentice talent team if we still need to talk. Having multiple places of support enables us to get the help we need
6. How much support do you receive from your training provider when working towards your qualifications?
I don’t believe we get very much supply from our training provider as the college is overwhelmed with students it can’t account for so to many of us it feels like we’re at the bottom of the to do list. The tutors try their best to explain but the course layout is so convoluted that they don’t understand either.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
Partially I can see how some qualifications could help but the way the provider delivers them has no relevance to our job role whatsoever meaning we find it difficult to apply the theoretical knowledge to my practical work. I feel if the college decide to cater leading to companies specially then the apprentices would have a better learning experience
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
There are many extra curricular activities to take part in. These activities are mainly site specific so not everyone can take part in them but they have clubs utilising the reservoirs such as boating and fishing. There’s also a great deal of charity events going on at all times which any employee can take part in.
9a. Would you recommend Severn Trent to a friend?
I would recommend Severn Trent because it’s an interesting and challenging job which is never the same two days in a row. Severn Trent is also such a lovely company who provide support to anyone who needs it. There’s also lots of stuff for apprentices to get on with to keep them busy in terms of extra curricular
10. What tips or advice would you give to others applying to Severn Trent?
I would say to practice enthusiasm. Severn Trent Care more about individual personality than acedemic knowledge so if you have the commitment and aptitude to join then go ahead. I’d also advise them to get involved as much as possible because not only does it look good on a cv but it can also help you work your way up through the company internally
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