General Management Apprentice at Transport for London

Start Date:
Southwark Greater London
Programme Type:
Degree Apprenticeship
£21,000 annually
Review Date:
January 2019

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1. Please give an overview of your role and what this involves on a day-to-day basis:


every 6 months my day to day role changes because I change placement. My current role involves working for senior leaders and responding to their needs to prepare them for the busy schedule and upcoming meetings. This may involve writing briefing notes / reports, or creating a presentation. The role involves quite varied work and each day can be different.

2. Have you learnt any new skills or developed existing skills?


I have been exposed to different levels of leadership in this placement. A key skill that will also help with my university work is the ability to summarise large quantities of information. This skill I have largely developed in this placement. Lastly would be writing for different audiences, in this placement I do high level writing compared to more local writing in my first role.

3. To what extent do you enjoy your programme?


I really enjoy it because I get to move around the company and experience a range of different roles in the 4 years. It is a chance to find out what role is suited to my skills and find out where my weaknesses are as no placement is the same.

4. How well organised/structured is your programme?


The overall structure is organized well because when we first joined we had a clear visualization of the 8 different placement types. however there could be more timely organization in having these set up and ready in advance. sometimes it feels quite last minute in finding out where we will be going next.

5. How much support do you receive from your employer?


we receive a lot of support - we have line managers we can contact for any overall scheme or personal problems. we are also assigned a buddy form the year above scheme to help us settle in which is great for comfort of having someone like-minded to go to and advice.

6. How much support do you receive from your training provider when working towards your qualifications?


not enough. it has improved from the first year studying at Pearson College London, yet it still feels like we are quite alone and do not get as much support as the full time students. there is no consistent mentor, we have had 4 in the space of 2 years. we cant get to know them or feel like we can go to them with our problems. instead we depend on TfL's help.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


I think it will definitely help me in my role and future. I think that having a degree is quite essential in progression through my career. Also being able to relate learning in the classroom to being at work gives a clearer understanding and makes the degree more interesting to study.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


No sports, but I go to social events with other apprentice and my team. this is a good way to get to know other people in the company. TfL also has societies, like the woman's staff network group. they often hold meetings which again is a way to get to know other women across TfL and hear about the work they do.

9a. Would you recommend Transport for London to a friend?


9b. Why?

Because it is a great place to work. the culture is very relaxed and a nice environment for people new to the world of business. Everyone is welcoming and friendly and there are countless opportunities. It means that you can use your years being and apprentice to really get to know the company and the people inside of it.

10. What tips or advice would you give to others applying to Transport for London?

Definitely apply as you will not regret it. We follow 5 behaviors, accountable, active, direct, fair and consistent, and collaborative. if you think you have these qualities you would be a great addition to TfL. The company is so big there is so many different roles and something for everyone.

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