Sales Support Analyst Review

My average day consists off completing my work that is set for each day from setting up customers accounts and logging details into the system, and then when I am free learning new parts of the business. I also have contact with my customers either email or over the phone.

I have learnt so much since starting my apprenticeship, I have gained loads of experience and new skills and became more confident. I know have a widen ICT skills also sending emails making phone calls and I also have a whole new view on the energy world and how it all happens.

I really enjoy my job, I love learning new things and being able to share what I have learnt with my colleagues and I also love the environment and the people I work with. I think apprenticeships are a really good thing because you work while you gain a qualification.

The structure of my program is very good and realistic with the time we have. There is a plan for every month and what stages we should be at. each month there is a progress chart and it show me where I should be at and what I should have learnt by know.

I receive loads of support from my manager, and feel very supported at work and feel very comfortable. she is always there to support me in any way if I need some more training in a certain area or if I don't feel that confident, she will always help.

I receive as much support as I want from my training provider, they are always there to help me with my learning and progression. we also have an E portfolio which has all tasks and training video so we can use them if we every get stuck with are course work.

by me studying my business admin course I learn loads of information about the business and helps me have a better understanding on my job role. we learn all about stake holders and different areas off the business and what different skills we need to gain for each job role.

yes occasionally there are different event you can join in and do for example we have dress down day every Friday to raise money for charity. Also over different days in the year for example such as children in need we have anon uniform day and raise money for that.

Yes

because I think they are a very good company to work with and will learn a lot and can progress in the company and will gain a lot of experience and will give you the best training. Also you get good holiday allowance, and get good knowledge of the energy world.

to make sure you read the job description and to make sure it the correct role for you also if you have an interest in the energy sales department and want to progress in the company and are willing to work hard and get the best out of you work.