IT Technical salesperson at Softcat

Start Date:
2018
Location:
Manchester North West
Programme Type:
Other
Salary:
£15,000 annually
Review Date:
December 2018

Connect with Softcat

Review Score

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

8/10

My day to day role consists of navigating through our customer relationship management system and cold calling the accounts on there to pitch Softcat and it solutions. I manage the relationship with my customer and provide quotes and pricing when they are requested. I also attend a number of continuous training sessions with vendors.

2. Have you learnt any new skills or developed existing skills?

8/10

I have developed a range of skills during my time at Softcat. I have noticed that my organisation skills have improved as I am able to plan my time effectively and make sure that I have a specific order in which to do my daily tasks. I have also found that I am now better at multitasking.

3. To what extent do you enjoy your programme?

8/10

I enjoy the job and I never dread coming to work. It can be stressful at times but the office environment makes things easier and everyone's attitude makes it such a nice place to work. There is also so much support from mentors and managers so myself and other apprentices always feel comfortable in what they're doing

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4. How well organised/structured is your programme?

8/10

We have regular visit's every month from our training provider: Remit. We always know in advance when these sessions are so we can plan ahead and leave those days free to ensure we are fully focused. We also have quarterly meet ups with the other offices apprentice's to share how were all finding things

5. How much support do you receive from your employer?

8/10

We have a lot of support from our apprentice managers. We have monthly 1 - 1 s to catch up on how we are finding things and to make a plan to ensure we are on the best track to hit our targets. The constant support helps as a lot of the apprentice manager were once apprentices themselves.

6. How much support do you receive from your training provider when working towards your qualifications?

8/10

Our trainer from Remit is always available via phone or email. On the days where he comes into our office he gives us his full attention not only to provide us with training but to listen and advise us when we have issues or not sure how to handle certain situations at work.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

9/10

We have two trainers, XXX from Remit and XXX from Natural. Natural training provides us with the sales skills we need in order to perform properly. After these sessions our work performance improves as the training we receive really relates to the job. in addition to this the training from XXX gives us more of an insight into the ins and outs of what we are selling.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

8/10

There are arrange of events that we are able to get involved in such as football, charity events, month team nights out. These help us get to know more about the people we work with and make the work environment even better as there are always things to reflect back on.

9a. Would you recommend Softcat to a friend?

Yes

9b. Why?

I would defiantly recommend Softcat to a friend as personally I didn't know what I wanted to do career wise and I fell like Softcat is a place that helps you gain the necessary experience and develop a variety of skills. There are also so many other opportunities within Softcat that you could move into

10. What tips or advice would you give to others applying to Softcat?

Some advise I would give to people applying for a role at Softcat would be to be yourself but have the confidence to ask for help and be prepared to make mistakes and learn from them. I would also prepare to dedicate a lot of time and effort into the job as you only get out as good as you put in.

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