Resource Controller at Softcat

Start Date:
2018
Location:
South East
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£1,150 monthly
Review Date:
December 2018

Connect with Softcat

Review Score

10 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

As a Resource Controller I have the job of organising Softcats internal consultants. Allocating the correct resource for opportunities created by account managers. I work with three other people and we all work in a shared inbox. I answer requests and advise other departments on who would be best suited for a job. I also work closely with our partner management team as they help to fill in the gaps when our consultants aren’t available. There are many processes involed in my role depending on the situation.

2. Have you learnt any new skills or developed existing skills?

10/10

Throught out my time on the apprenticeship I have gained many new skills. Coming from an education setting into a company is very different way of life and this has been a great way to be exposed into work life. As a collective we has the privilege of going to Outward bound where we focused on transferable team builing skills.

3. To what extent do you enjoy your programme?

10/10

I enjoy it a lot. The work is enjoyably challenging, making me really reflect on what i have done through out the month. Having 20% to focus on work is amazing. Also having to produce a small project we have worked on is great as it provides focus and sense of acheivement.

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4. How well organised/structured is your programme?

10/10

I feel for the role i am in it is very effective. We have a meeting with out tutor every 4 weeks or so. With a 5 day turn around for marking. Giving plenty of time to submit anything. Given 20% a week set a side for off the job work is great as it provides proper focus time.

5. How much support do you receive from your employer?

10/10

I have been very surprised at how much I have been given actually. If there is anything I need or i want they are there and happy to offer. If its more time to complete a personal statement or any type of training. I feel anything i voice is taken on board and actioned very effectively.

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

Again, a lot of supprt. Any feed back I recieve on a personal statement is very details and clear outlines what I need to work on or what i have done well in. The response time of emailing is very good and support is always at hand. Having regular visits is great too.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

10/10

The qualification that I am currently working on helps me to perform better by giving me skills and to learn whilst working. Opening more doors to more information and learning which inturn increases my knowledge and helps me to constantly improve within my team and role. It helps me to reflect on what skills i already have and what i need to improve on.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

Softcat has lots of incentives. These are things such as “Founders day” its a big celebration. Giving opportunity to meet other people in the company. We went to outward bound which was great as non-sales people couple talk and build relationships with the sales people. We have a pool table and a ping pong table where people gather to play.

9a. Would you recommend Softcat to a friend?

Yes

9b. Why?

Its a great and friendly place to work. Out of all the companies i have come across and heard my friends discuss, Softcat actually care about the individual and want you to achieve and grow. If you want to progress and show passion they will get you there. Softcat is a booming company and a powerhouse, just getting the opportunity to work here is a pleasure.

10. What tips or advice would you give to others applying to Softcat?

Show that you have drive and passion. Even if you feel you may not have all the qualifications but have the the passion it goes a long way as it shows you want it and will work for anything you may “lack”. If you get into Softcat, make the most of whats to offer. Take any and all training thrown at you! Knowledge is power.

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