Rating

8.3/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • At work, my current role as store apprenticeship includes working & organising stock. Working fresh deliveries can include chiller, freezer, produces and ambient goods. In addition, it is my role to serve customers on the till and to satisfy any queries or concerns they may have. I also ensure that the shop floor looks clean and tidy by cleaning up any mess or card that’s left on the floor.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • In my opinion, I have drastically improved my confidence and communication skills. I feel more confident when interacting with customers and now use these skills outside of the work place. I have also developed situational awareness skills & how to deal with upset or aggravated customers.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I am very happy with the apprenticeship programme as it has already provided me with lots of key skills that I use daily. I enjoy the task of working efficiently and effectively in order to meet deadlines / times.

    10/10

  • 4. How valued do you feel by Aldi?
  • I feel that Aldi values me and the work that I provide. They also offer me with lots beneficial schemes.

    8/10

  • 5. How well organised/structured is your programme?
  • At the beginning of my apprenticeship programme, my tutor often failed to turn up to to organised meetings in order to exchange work and monitor progress on my work. However, after changing to a new personal tutor the structure of the promgramne greatly improved and I was then able to progress significantly with my coursework.

    6/10

  • 6a. How much support do you receive from your training provider?
  • As previously stated, I have been provided with excellent support after switching to a new personal trainer.

    8/10

  • 6b. How much support do you receive from your employer?
  • I am provided with lots of support from my employer. They often answer any questions or concerns I may have.

    9/10

  • 7. How well does your salary/package meet your costs?
  • I feel that the updated apprenticeship salary satisfies my costs.

    7/10

  • 8. Are there many opportunities outside of work?
  • The Aldi Apprenticeship scheme provides me with excellent qualifications and skills that can be used outside of the work place. The managerial skills learnt throughout the job will help improved organisational skills in every day to day life. The qualifications can also help progress to other exciting opportunities outside of the work place such as organising events.

    8/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • Aldi is an excellent employer that provides excellent training to their staff. As well as this, they value the hard work provided by their staff


  • 10. What tips or advice would you give to others applying to Aldi?
  • I would advise applicants to be themselves and to always push yourself in order to stand out. This shows enthusiasm and a great work ethic.


Details

Level 2 Apprenticeship

Customer Service

Wales

May 2018


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