Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Account managaement for IT Infastructure. Starting off with smaller based businesses at the start of the apprenticeship before getting bigger ones. Customer service, quoting, solving problems.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Developing customer service, time management, responsibility roles, and maturity.

    10/10

  • 3. To what extent do you enjoy your programme?
  • Very much so. The freedom is great and then along with the support from your manager it makes things a fun but professional experience

    10/10

  • 4. How valued do you feel by Softcat?
  • I feel valued highly and constantly get praise which is appreciated from various people in the company. Including director level.

    8/10

  • 5. How well organised/structured is your programme?
  • Fairly well. There could be improvements but its the first year of this kind of apprenticeship scheme here and they have taken the advice from us all on board.

    7/10

  • 6a. How much support do you receive from your training provider?
  • A lot. We have weekly webex’s for questions and then also monthly visits spending the day with them.

    10/10

  • 6b. How much support do you receive from your employer?
  • A lot of support, especially for me personally through a year with health problems and family grievance

    8/10

  • 7. How well does your salary/package meet your costs?
  • Unbelievably well paid for an apprenticeship.

    10/10

  • 8. Are there many opportunities outside of work?
  • Loads, constant oppertunities for things work related and non work related for you to get involved in.

    9/10

  • 9. Would you recommend Softcat to a friend?
  • Yes


  • 9b. Why?
  • Great place to start, good money, great environment, good support and the scheme will only get better year by year.


  • 10. What tips or advice would you give to others applying to Softcat?
  • Work hard, understand what you are getting yourself in to and make sure you’re resilient.


Details

Level 3 Apprenticeship

Information Technology

North West

May 2018


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