customer service reprasentative Review

by HSBC

Best Apprenticeship Employer

Rating

7.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Working in a call centre doing retail banking for customers via the telephone.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes

    7/10
  • 3. To what extent do you enjoy your programme?

    • 60%

    7/10
  • 4. How valued do you feel by HSBC?

    • fairly valued

    7/10
  • 5. How well organised/structured is your programme?

    • Pretty organised

    9/10
  • 6a. How much support do you receive from your training provider?

    • a good amount of support

    9/10
  • 6b. How much support do you receive from your employer?

    • not much support

    2/10
  • 7. How well does your salary/package meet your costs?

    • very well

    10/10
  • 8. Are there many opportunities outside of work?

    • a fair amount

    6/10
  • 9. Would you recommend HSBC to a friend?

    • Yes

  • 9b. Why?

    • Its a good place to work with lots of benefits

  • 10. What tips or advice would you give to others applying to HSBC?

    • Be yourself

Details

Level 2 Apprenticeship

Finance

Yorkshire & The Humber

May 2018

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