Shift manager Review

I am responsible for leading shifts within kfc for managing stock check a health and safety and food safety issues within store for dealing with staff issues handling customer complaints and packing and presenting orders to customers. I have to make sure weekly cleaning tasks as well as daily cleaning tasks get completed and check them to make sure standards are met and to have a general overview of the running of the shift and people working to ensure a successful business day and a great working environment for all staff on duty

I have learned a lot about why I make decisions I do and why staff react to certain tasks the way they do I've learned about leadership styles and what different tactics I can enforce and utilise to make sure i get my entire team on board for creating a good a shift as possible achieveing the best possible resulta for customers and the team

I love the programme and all the different resources available I was set off with a fantastic regional coach Paul who was Incredible in getting me motivated and excited about implementing what I was learning and using it to make the best possible experience for customers and staff i love all the different subjects and on pink fuse how many different theories are explored expanding my knowledge and understanding of myself as a leader of a team and as a person

I feel like i genuinely make a difference to kfc everyday I help their business and I feel like i am a valued member of team and an asset to the company i am given new challenges everyday whoch enabled me to work out my strengths and weaknesses and become as the company would say my best self. It allows me confidence in my self to develop as a person and a leader learning new skills everyday from basic computing tasks to paperwork holding meetings and being given more responsibility and trust by the company is an amazing feeling

There is always a clear plan after every phone call or visit of what we discussed what I will need to use going forward and what best tactics I'll need to achieve the goals set it is great having a plan written out for me to keep referring back to and using to check off what I've done

There is so much support having recently moved from [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions]l to felicity I was initially scared as I had built a very strong relatiobship with [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] and was nervous to see what my new trainer would be like [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] has been marvelous and so supportive and helpful and I can't thank her enough for all she has done to help keep progress moving forward in the goal of completing this assessment and getting a good grade at the end

I do not get a lot of time whilst working to devote to my course work as my duties require me to focus on shop life and the running of the store but I do have access TO a manager with over 20 years experience so lots of questions which arrise on how to deal with situations and practice business elements required are easily answered by my senior management team

Being a fast food chain the wage is in line wirh national requirements and managed well is enough to cover very limited costs encured by the course. Having already having a laptop and lots of the resources required are online and free which means everything you need is online and waiting for you lots of the apps recommended are free to download but make communication with your tutors so much easier

The skills I am learning with life time are amazing and definitely transferable skills I apply lots of the skills I've learned to motherhood and I use lots of what I have to do as a mother to help me as a leader at work if I leave kfc I will be able to take the skills o am learning and apply them to my everyday life and to any work I find myself in wherever I am near peiple it will be an asset to have the akills and knowledge i have attained by doing this course which o will always be able to utilise to keep developing and using

Yes

Very few companies I have worked for encourage growth and development from the very bottom very few see everyone as an individual with different potentials and values to offer the company different strengths to help grow and develop kfc gave a single mum with not much going for her the chance to prove she had more the chance to know her own mind and work to improve her lifestyle to make true lasting friendships and feel less alone to feel aside from motherhood I had a purpose I had a reason to go on fighting because I was helping others i.proving working conditions and helping my colleagues create a better work environment and I couldn't have learned so much about myself of I hadn't started at kfc 4 years ago

Come in and have a trial shift this style of work may not be for everyone but if you give it a chance and see if you can fit into the variety of stations available to work at you may surprise yourself what your you're capable of and become someone you didn't know you could be there are so many development opportunties available and chances to learn that just aren't available im other companies. Be brave be yourself and see if you have what it takes for the colonel and if the colonel has what it takes to make you happy