Apprentice Provisioning Engineer Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

8.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Provisioning customer circuits and dealing with clients to ensure we provide good quality service to our customers.

10/10

2. Have you learnt any new skills or developed existing skills?

I have Increased my knowledge of the Virgin Media network and how we cater our services to support customer requests.

9/10

3. To what extent do you enjoy your programme?

I thoroughly enjoy my daily job and am always open to learning new skills.

10/10

4. How valued do you feel by Virgin Media O2?

Very. the support everyone receives in this team is incredible and we are all one big family under the Virgin umbrella.

10/10

5. How well organised/structured is your programme?

The course is well structured and is designed to suit individuals who both work and study at the same time.

8/10

6a. How much support do you receive from your training provider?

Training is always provided and everyone is supported in accordance to their PDP.

7/10

6b. How much support do you receive from your employer?

My employer is always on hand to mentor and support me when required.

9/10

7. How well does your salary/package meet your costs?

For the level of degree I am doing and the amount of work I am putting in, I am satisfied with my salary.

9/10

8. Are there many opportunities outside of work?

As an apprentice I feel as though I don't take part in enough activities outside of work. This is something that I feel could change in the future.

5/10

9. Would you recommend Virgin Media O2 to a friend?

Yes

9b. Why?

A very calm and relaxed working environment. Help is always provided and one of the main reasons I love working here is that it is your responsibility to improve yourself and take your skill set to the next level.

10. What tips or advice would you give to others applying to Virgin Media O2?

Be eager to learn and be prepared to learn something new everyday. Always be open to working with different teams/ clients and with the right mentoring... embrace the future as a fully qualified networking engineer.