Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a Senior Customer Advisor dealing with Credit Card Servicing, Credit Card Needs Met and Overdraft Needs Met.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have learnt a lot of new transferable skills from this programme.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy the programme. It helps me learn new things, and pushes me to develop pre-existing skills.

    9/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • Very much so. I feel really appreciated by the business because they would pay for this course, and give me the additional time and resources I would need to complete the course.

    9/10

  • 5. How well organised/structured is your programme?
  • Very well. My Trainer Assessor keeps us to the plan very well.

    10/10

  • 6a. How much support do you receive from your training provider?
  • A lot. Not only do I receive the 2 hours side by side training, I also receive updates on my work by email and I know if I have a problem I just need to ask.

    9/10

  • 6b. How much support do you receive from your employer?
  • Again a lot. My Team Manager focuses heavily on this, and wants to make sure I am fully utilising the skills I am learning.

    9/10

  • 7. How well does your salary/package meet your costs?
  • There are no costs to myself.

    10/10

  • 8. Are there many opportunities outside of work?
  • I don't know, I haven't looked.

    10/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • I feel that they really care about the staff, and the work they are doing to improve the country is fantastic.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • Give it your all so that you get all you can out of it.


Details

Level 3 Apprenticeship

Finance

Northern Ireland

May 2018


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