Engineer Review

I have been employed by the business as a fibre jointer within the central FND patch. In addition to the fibre training that I have received, I have also had an insight into working with Copper and cabling working alongside my buddies.

Yes, I came to the business with no previous telecommunications or engineering experience and so it has been a big learning curve however the trainers and buddies have been patient and very helpful allowing me to learn a number of new skills, one of which would be the use of a splicing machine.

I love my job, previously my roles involved me spending my day indoors with little to no autonomy, my role now allows me to manage my day (within reason) and work as part of a team with some brilliant engineers.

I feel valued as a BT employee. I understand that BT is a huge business and so difficult for them as a company to truly ensure everyone who works for them is 100% happy at all times, however, my team and manager take an interest in my well being and development and this makes me feel welcome and part of the group.

The programme is well structured and fairly simple to work on, however, I do feel that there was an initial lack of contact from the apprenticeship team following my release from the first stage of training. I would recommend that new staff are told who their coach will be and when they will be contacted at the start of the programme.

I now receive as much support as I need from my coach, regular meeting for myself and the team are scheduled and good feedback provided on completed work. Goals have been agreed and timelines put in place to achieve them.

I receive as much support as I need from Openreach, I am aware of who my manager and seniors are and they are approachable to talk should I need to. I am also aware of the different help schemes made available to me as a BT employee, an example of this is Rehabworks which I have already made use of.

My salary is competitive and I am happy with the current structure.

Yes, since joining I have received numerous emails inviting me to apply for certain events. alongside this, I always see what other engineers have achieved in their social time when I read the FEN and Looplive emails.

Yes

I have already recommended it to three of my friends because I enjoy working here.

Be ambitious and honest. As long as you have the right attitude and want to do well you will go far, the company will look after everything else.