Customer Service Assistant Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Working on the counter and using the iPads and IDM to complete customers transactions and resolving quiries

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes. I have gained many skills and feel very confident in my skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • Very much so!

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • Very valued. Lots of benefits too that make me feel secure in my job.

    10/10
  • 5. How well organised/structured is your programme?

    • Very structured and organised.

    10/10
  • 6a. How much support do you receive from your training provider?

    • Always there when needed

    10/10
  • 6b. How much support do you receive from your employer?

    • Whatever query I have is always resolved

    10/10
  • 7. How well does your salary/package meet your costs?

    • Amazingly. Couldn't ask for better

    10/10
  • 8. Are there many opportunities outside of work?

    • Yes!

    10/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • The job is fun and always different and you get well paid and lots of good deals and offers.

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Be prepared to take a lot on board in a short amount of time but it will be worthwhile

Details

Level 2 Apprenticeship

Finance

Scotland

May 2018

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