Rating

4.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I was a supervisor at a Greene King site, which involved running a professional and compliant shift, that maximised customer satisfaction and profits trough the business

    1/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes, how to deal with complaints either from the customers or staff, and how to deal with them in a professional and efficient way

    9/10

  • 3. To what extent do you enjoy your programme?
  • the level of information on offer for me, and the knowledge of what is on offer to me once the course was complete

    9/10

  • 4. How valued do you feel by Greene King?
  • Very little

    1/10

  • 5. How well organised/structured is your programme?
  • from start to finish, the training was structured from the ground up, I knew what was expected of me throughout the length of the course, and I was constantly provided with support from trainers when I wasn't sure on certain aspects of the training

    9/10

  • 6a. How much support do you receive from your training provider?
  • I was provided with ample support from my tutor, and the support that was available to me was very accessible. and the attitude of the tutors was nothing but perfect

    9/10

  • 6b. How much support do you receive from your employer?
  • very little

    1/10

  • 7. How well does your salary/package meet your costs?
  • it doesn't, the wages offered to me where extremely low compared to the tasks I was expected to perform, I had to move back to my mums because I was working every shift under the sun and still couldn't afford to live elsewhere.

    1/10

  • 8. Are there many opportunities outside of work?
  • no

    1/10

  • 9. Would you recommend Greene King to a friend?
  • No


  • 9b. Why?
  • Because there are very unprofessional, they don't look after their staff, opinions don't matter, wages don't reflect the roles were put in, staff levels are beyond a joke, constantly unable to provide excellent service when we are seriously understaffed.


  • 10. What tips or advice would you give to others applying to Greene King?
  • Don't apply


Details

Higher Level Apprenticeship

Hospitality Management

South West

May 2018


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