Rating

7.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Team Leader. Involves handling cash, ensuring guests are 100% satisfied, ensuring the kitchen standards are up to with EHO standards

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed my overall managerial skills under my learner, mainly my communication skills

    10/10

  • 3. To what extent do you enjoy your programme?
  • I thoroughly enjoyed my programme, as it helped with the fact that I enjoyed a great relationship with my trainer.

    8/10

  • 4. How valued do you feel by Greene King?
  • Not a great deal. Many multi-national companies only see their employee's as a number.

    5/10

  • 5. How well organised/structured is your programme?
  • Very well organised. Had emails & texts messages confirming when my next appointment is scheduled forz.

    8/10

  • 6a. How much support do you receive from your training provider?
  • My trainer provided me with all the tools necessary to achieve what we set out.

    8/10

  • 6b. How much support do you receive from your employer?
  • Apart from the free apprenticeship from Greene King, no support was recieved by the company. However, support was recieve by my GM, as we was able to work the rota around my training appointments.

    8/10

  • 7. How well does your salary/package meet your costs?
  • I feel I am underpaid in line with what I do and bring to my pub.

    5/10

  • 8. Are there many opportunities outside of work?
  • I am unsure, as I haven't had the opportunity to look elsewhere.

    5/10

  • 9. Would you recommend Greene King to a friend?
  • No


  • 9b. Why?
  • I feel the company does not offer the right amount of pay, especially as it can be a stressful enviroment to work in. One-on-one training can be overlooked due to little staff being on shift due to 'labour' restraints.


  • 10. What tips or advice would you give to others applying to Greene King?
  • Be prepared for long hours & little pay. Little chance of progression, little chance of full training.


Details

Level 2 Apprenticeship

Hospitality Management

South West

May 2018


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