Customer Support Technician Review

by Fujitsu

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Customer Support Technician Answering telephone calls and fixing I.T. problems for users.

10/10

2. Have you learnt any new skills or developed existing skills?

Communication skills. Technical skills in regards to computing.

10/10

3. To what extent do you enjoy your programme?

The job role I have is fun and the team I work with are very friendly.

10/10

4. How valued do you feel by Fujitsu?

10/10

5. How well organised/structured is your programme?

10/10

6a. How much support do you receive from your training provider?

The visits from our providers aren't as frequent as can be but that doesn't matter too much as the work we are set, we are very capable of completing.

7/10

6b. How much support do you receive from your employer?

My manager and team have been very helpful whilst helping me settle in. I was trained to be confident in my role and have no issues with the management of the team.

10/10

7. How well does your salary/package meet your costs?

The salary I recieved as an apprentice was more than enough to cater.

10/10

8. Are there many opportunities outside of work?

I haven't at many opportunities as I have been concentrating on my apprenticeship but I believe there are many opportunities around my company.

8/10

9. Would you recommend Fujitsu to a friend?

Yes

9b. Why?

Company with many opportunities

10. What tips or advice would you give to others applying to Fujitsu?