1. Please give an overview of your role and what this involves on a day-to-day basis:
My current role of Motability Analyst within Fleet Sales at Vauxhall is very varied. I am responsible for running daily, weekly, monthly and quarterly reports which analyse Vauxhall's performance in the Motability scheme. I am also involved in briefing, reviewing and updating quarterly marketing material and campaigns into our external creative agency and attend quarterly pricing rounds where the team will discuss all things pricing and forecast our expected share and volumes for our vehicles we supply on the scheme.
2. Have you learnt any new skills or developed existing skills?
I have learnt how to use many internal systems to collect and process required data for analysis. In addition, I have been able to develop my skills on Excel as this is the primary software I use for my reporting and analysis work. Meanwhile, I have attended a 'Tone of Voice' training course to learn how Vauxhall speak and engage with our customers. This has helped when creating marketing briefs and reviewing marketing material, as I'm able to identify if our wording/copy doesn't stay inline with our brand. Lastly, I also attended a 'New to Motability' training course at the very beginning of my role which helped me learn more about the scheme and Vauxhall's involvement and what it can offer to Motability customers.
3. To what extent do you enjoy your programme?
I am enjoying my degree apprenticeship programme very much. The team I work with are very supportive and attentive and eager to help me develop and learn within this role. I hope to move onto a completely different role next year, where I am able to expand my knowledge of the business and learn even more skills to use in my future career.
4. How valued do you feel by Vauxhall?
I feel valued in my current role. My manager is always thanking me for my hard work and says I have a great 'can do' attitude. In my mid-year review with my manager, he also commented that my accuracy when running reports is excellent and my communication skills are exemplary. This gives me good confidence that I am fulfilling my job role and duties required of me. By the wider organisation, I perhaps feel less valued due to being an apprentice with less authority, experience and knowlegde.
5. How well organised/structured is your programme?
The Degree Apprenticeship programme I feel is managed well at the employer and education provider. It's a new programme so I would expect a lot of trial and error for the first year, seeing what works well and what doesn't. Currently, there is no information on what roles will be available next year as there is a lot of employer changes happening internally, but I am very eager to apply and find out what roles are open to move into. Meanwhile, the relationship between employer and Hertfordshire University appears really good. I also like that we know the whole degree course in advance, in terms of what modules we will be studying for Level 4, 5 and 6- so this is very organised.
6a. How much support do you receive from your training provider?
I feel my training provider offers a good amount of support. I find it easy to reach out to module leaders and support groups (such as CASE) if I need help with referencing, understanding assignments or just general information requests. The responses from module leaders are often quick and helpful. The feedback that has been provided to the university about the degree programme has been well acknowledged and responded to, to accommodate everyone's needs.
6b. How much support do you receive from your employer?
My employer also offers a good amount of support. The amount of study days given to complete university work I feel is fair and adequate. My manager is very flexible around the days I take study days, which is helpful as I am able to work around busy spells at work more effectively- limiting the amount I fall behind at work and also university. The HR team are also very supportive and knowledgeable about the degree apprenticeship programme. I have been assigned a mentor who I get on very well with- she's very supportive and offers great advice on how to approach university assignments taken from her own experience.
7. How well does your salary/package meet your costs?
I feel my salary is fair, but I do know of other companies do offer a better and more competitive salary for degree apprenticeships. However, I like that the salary increases year on year, in line with your increased level of knowledge, experience and training which is beneficial to the employer. I am able to live comfortably most of the time with my current salary, in terms of paying living, travel costs with a little left over for social costs.
8. Are there many opportunities outside of work?
As part of the Motability team, I get to attend Motability events around the country which are enjoyable. With the aim of promoting our vehicles, I get to meet many current or future customers and discuss/show them the vehicles features and functionalities. It's a great way to learn more about our customers needs and what they look for in a car to help them become more mobile. There is also the option to attend CSR days which help support the local community.
9. Would you recommend Vauxhall to a friend?
I believe they are a good company to work for, who value their employees. Their offering of flexible working hours is very attractive also. Although their are many internal changes happening, the organisation should hopefully have a prosperous and successful inside the UK Automotive industry in the future.
10. What tips or advice would you give to others applying to Vauxhall?
Prepare well for the interview/assessment days. Learn as much as you can about Vauxhall, the company's missions, values and product range. Take your time with the application process as you want to sell yourself well and make a good impression. During my assessment day, I would have liked more information about the different type of apprentice roles, so perhaps the managers whilst in the assessment days could offer some insight into their departments roles. I think this will give candidates a better understanding of working life at Vauxhall.
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