Sales Apprentice Review

Sales Apprentice - Account Manager Support Support Account Managers in Line of Business by being first line of contact for customer queries. Process BTNet quotes and orders. Job shadow account managers. Attend deal surgery calls to understand the negotiation and coming together of deals.

Sales Degree Training on Salesforce & Altify (Sales software) Ability to improve communication skills, presentation skills and responsibility in dealing with customers.

The day-to-day work at BT is very interesting, the work side of it has helped me develop myself in a professional organisation. The Apprenticeship programme itself was unorganised and not what was advertised. This makes the academic side of the Apprenticeship frustrating and difficult to work with.

Apprentices in general are always valued at BT. Everyone in the office are welcoming and supportive of apprentices.

The programme has no structure, it has taken a lot of time to put together our course, which should have been organised and structure prior to us joining.

We get occasional skype calls and attend university once every 3-4 months, therefore it's difficult to get immediate and one-to-one feedback.

My manager and team are extremely supportive of my development.

The starting salary of an apprentice is great. The potential uplift of 3k per annum based on meeting work milestones is also an added bonus.

There are lots of social and volunteering opportunities outside work.

Yes

I would recommend BT as a company as it is a fantastic organisation. BT is a bigger company than I anticipated, and it's a great place to build your future. Although every apprentice course varies, my experience wasn't the best, as an overall bridge to starting a career, BT are very supportive and encourage young talent.

Ensure you are confident, well prepared and have researched about the current projects BT are undertaking. Have a passive interest in technology and telecommunications. Think of BT as a career and not a job.