Technical analyst at RBS

Start Date:
2012
Location:
livingston Scotland
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
Salary:
£20,000 annually
Review Date:
April 2018

Connect with RBS

Review Score

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

Technical analyst

My day to day job is to run health checks on our SCCM infrastructure, this involves running scripts, checking backups, checking component issues, checking database replication etc. I then compile this data in an email and sent it out to my team. We then have a daily 10am meeting to discuss my findings and discuss any other issues.

2. Have you learnt any new skills or developed existing skills?

10/10

I have learned tremendous amounts of new skills in such a short time since starting my apprenticeship. I have been put through numerous courses from QA and also put through an SCCM course specific to my role in the team. This has greatly increased my understanding in things such as, windows platform, cisco, ethical hacking, cyber security, troubleshooting, server 2012. I have also developed greater communication skills as my day to day job relies heavily on being able to do this effectively.

3. To what extent do you enjoy your programme?

10/10

I feel like I have been given a fantastic opportunity to develop my skills alongside gaining workplace experience. I work with a supportive team who are constantly encouraging me to ask questions and passing over important knowledge. Overall I couldn't be happier with how my 1st year working at RBS as an apprentice has went.

4. How valued do you feel by RBS?

8/10

I feel valued because within my team I have been given important tasks and always get invited to meetings and get offered a chance to share my thoughts etc

5. How well organised/structured is your programme?

7/10

I feel the programme is fairly well structured and I always had good communication from my assessor or from the apprenticeship team. I always knew when I had courses and what was expected from me etc.

6a. How much support do you receive from your training provider?

10/10

Good level of support, always emailing back quickly if I had any concerns.

6b. How much support do you receive from your employer?

8/10

Always allowed me time to work on apprenticeship based items in work etc, so yes good support.

7. How well does your salary/package meet your costs?

10/10

I feel the wage we are on is sufficient .

8. Are there many opportunities outside of work?

10/10

Yes.

9. Would you recommend RBS to a friend?

Yes

9b. Why?

I have only positive things to say from an engaging, exciting company to work for with a good salary.

10. What tips or advice would you give to others applying to RBS?

Be confident and sell the best version of yourself.

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