Credit Controller Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

6.3/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Receiving inbound and making outbound calls on overdue accounts and handling any queries regarding invoices/payments.

5/10

2. Have you learnt any new skills or developed existing skills?

Currently undertaking this Apprenticeship to further developing my skills and have attended workshops within the business to gain further knowledge around the FCA guidelines to finance leasing.

5/10

3. To what extent do you enjoy your programme?

I feel I have joined a friendly, knowledgeable, and helpful team and I believe to be settling in nicely.

7/10

4. How valued do you feel by Lloyds Banking Group?

Since I have changed job roles in October 2017, I have felt more valued within the team and given more responsibility and help with my yearly performance.

6/10

5. How well organised/structured is your programme?

I have been on the programme for a year now and my apprenticeship is supposed to be completed, however my last trainer was brilliant and offered any support where needed.

6/10

6a. How much support do you receive from your training provider?

Currently not receiving any and awaiting on an e-mail to book in a meeting with my new advisor.

8/10

6b. How much support do you receive from your employer?

I received much support and time out to complete any workbooks or attend any tutor sessions with my advisor.

8/10

7. How well does your salary/package meet your costs?

Location wise there is no problem but living costs not so much.

5/10

8. Are there many opportunities outside of work?

There are monthly voluntary initiatives to take part in to help out in the community and a page where employees can keep up to date on events which I have previously taken part in.

7/10

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

Since my time here I have learnt a lot and worked in different areas and given help and guidance on how to further advance my career with monthly targets being met on what I need to improve on.

10. What tips or advice would you give to others applying to Lloyds Banking Group?

Application process is not so hard and I thought interviews were well laid back but quite a hassle with the onboarding process but which I understand is a requirement But I think working with the bank gives you a steady career with plenty of benefits.