financial services customer advisor Review

by Santander

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Training to be a front line colleague by being taught systems and processes in the classroom. answering the phones and servicing customers.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have developed my communication skills and problem solving skills. the apprenticeship has gave me confidence.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the programme very much, I like working in a team and working for the company.

    10/10
  • 4. How valued do you feel by Santander?

    • I feel very valued thanks to Santander's 'we are Santander'- send a thank you scheme.

    10/10
  • 5. How well organised/structured is your programme?

    • very

    10/10
  • 6a. How much support do you receive from your training provider?

    • lots from managers/ team members.

    10/10
  • 6b. How much support do you receive from your employer?

    • lots

    10/10
  • 7. How well does your salary/package meet your costs?

    • very well.

    10/10
  • 8. Are there many opportunities outside of work?

    • yes

    10/10
  • 9. Would you recommend Santander to a friend?

    • Yes

  • 9b. Why?

    • good, well-known company to work for.

  • 10. What tips or advice would you give to others applying to Santander?

    • have confidence.

Details

Level 2 Apprenticeship

Accounting, Finance

North West

April 2018

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