Insurance Practitioner Review

by Direct Line

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I deal with non-fault motor claims, I speak with customers daily and third party insurers daily.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes I have learnt a lot about how claims work and how insurance works.

10/10

3. To what extent do you enjoy your programme?

I very much enjoy the job, I would like to continue working here after the apprenticeship ends.

10/10

4. How valued do you feel by Direct Line?

Very, we are treated like the other employees here and I think the benefits of working for the company are also great.

10/10

5. How well organised/structured is your programme?

I think it is organised, we have requested for out tutor to come in more to help us revise for the CII exam as we do struggle with this.

6/10

6a. How much support do you receive from your training provider?

When the tutor is in, she is very helpful in training us and making sure we all understand.

9/10

6b. How much support do you receive from your employer?

Both the team leaders in the department are very supportive and will stop what they are doing and go out of their way to help us when revising. Other members of the department are always happy to help with on the job work too.

10/10

7. How well does your salary/package meet your costs?

I think the salary is very good for an apprenticeship and it makes us feel a lot more like the other employees as we do the same work as everyone else with revision on top.

9/10

8. Are there many opportunities outside of work?

We are invited to all the other company events like the other employees

9/10

9. Would you recommend Direct Line to a friend?

Yes

9b. Why?

I think the company respects and appreciates their employees a lot.

10. What tips or advice would you give to others applying to Direct Line?

To do research on the company before, and to look at the DLG website beforehand as they have very useful tips for applying.